Apprentice Junior Estate Agent

Summary

A fantastic opportunity to work with an ambitious and growing organisation in Colchester. You will have the opportunity to learn endless amounts about the property industry and progress your career over the course of the programme and beyond. This role is designed to support the sales team.

Wage

£13,312 a year

Minimum wage rates (opens in new tab)

Salary will increase to national minimum wage after 12 months in employment.

Training course

Junior estate agent (level 2)

Hours

Monday to Friday 8.30am - 6pm Saturday 9am - 5pm. Day off in the week will be confirmed.

40 hours a week

Possible start date

Monday 10 March

Duration

1 year 3 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The applicant would be required to work Saturdays and would therefore have a day off during the week.

The main functions will be the following, although are not definitive:

To register applicants onto the database
To manage the data base with regular contact to purge redundant applicants
To book viewings by calling the data base and property matching, as well as downloading email and web leads requesting viewings
Obtaining regular feedback from viewings
Conduct property viewings
Prospecting - by calling data base of local property owners with potential property to sell and booking in valuations
Prospecting - generate a tout list obtained by tracking properties that have been on the market with other agents for a period and not sold. Generate tout list by obtaining addresses of the tracked properties, and send letters periodically to the property owners to gain their instruction
Prospecting - by dropping door to door leaflets in specific areas, in roads where we have recently sold, and also to properties that have been on the market with other agents, or withdrawn from the market
Various administrative tasks to support the sales team, including printing and franking letters for posting, archiving, filing
Front office -to meet and greet potential clients who come into the office and register their details on the system for sale or let
Print and hand out brochures to applicants visiting the office
Take part in the morning sales meetings and diary management for the day
Adhere to company policies and procedures and use of company systems on the pc and paper forms including any requirements for money laundering and GDPR
Ideally, the successful candidate will hold a full UK driving licence and have access to their own vehicle, due to the nature of the role where you will have to conduct viewings

Where you’ll work

REBOW HOUSE

62 HEAD STREET

COLCHESTER

CO1 1PB

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CROWN VOCATIONAL TRAINING LIMITED

Your training course

Junior estate agent (level 2)

Equal to GCSE

Course contents

To demonstrate an understanding of the competitive market-place and commerciality of Estate Agency, Innovation, recognising opportunities and referrals.
To be able to organise and plan work in a flexible manner to ensure tasks are prioritised and completed within agreed timescales. Show effective decision making in order to ensure work and tasks are completed in line with instruction and on time, including the principles of productivity, diary management, prioritising, targets/objectives and to understand task setting.
To be able to work effectively with internal colleagues and external partners to achieve individual, team and business targets, identify solutions to problems, appreciate the importance of team working, and understand job roles and where they fit within the team. To use appropriate communication and interpersonal skills such as active listening, engagement and managing ambition.
Know how to manage the relationship with the customer. Know the importance of written, verbal and non-verbal communication (including body language), email, letter, telephone and personal etiquette.
Appropriate use of social media sites, ie. Facebook, Twitter, LinkedIn, and smartphone applications.
Effective use of IT equipment and software, including specific sales and lettings packages, phone systems, use of mobile phones, measuring devices, dictation machines, damp meters, touch typing, cameras, PCs/laptops/tablets, multifunction copiers, cloud data systems (and data compliance), safety devices.
To be able to demonstrate presentation skills, viewing and selling properties, cross selling, lettings and referrals. Standard methods of concluding sales; understanding needs.
To have an understanding of active listening, active questioning, empathy, handling difficult people and situations, objection handling, public relations and research. To be inquisitive, respectful, polite and know how to take control of a negotiation conversation.
Be able to apply a range of administrative skills in order to support the range of estate agency activities and related services. An understanding of the importance and use of digital and hardcopy records, including appropriate software packages. Diary management, filing, making and receiving telephone calls.
Demonstrate both spoken and written ‘business English’ and the difference between internal and external communications etiquette (email, letter, telephone) and numeracy (use of percentages).

Your training plan

Junior Estate Agent Level 2
100% remote

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 2 minimum)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Team working
Initiative
Full UK Driving Licence

Other requirements

Role may close earlier than closing date, if suitable candidate found. Any applications not containing good depth of information or incomplete, will be rejected.

About this company

At Michaels we pride ourselves in being different. We don’t practice as ‘stereotypical’ estate agents; talking at people and hard selling – We listen to our clients. Every customer is different, has their own needs and timescales and we are dedicated to putting these first. With over 30 years combined experience in property, we have developed extensive knowledge of the local area and we are able to give our customers genuine, professional advice at all times , whether they’re buying or selling. We provide advice on what people really want to know, whether it be regarding schools, local amenities or even where to eat. We also offer a private service to investment buyers, assisting them in making the best decisions in building their portfolios. Michaels understand that a person’s home is their castle and is more than likely to be their biggest financial asset, so we use comprehensive market research combined with the highest quality of marketing to ensure that we achieve the best price possible.

https://www.michaelsproperty.co.uk/ (opens in new tab)

After this apprenticeship

To be retained in employment but dependant on progress and performance on the programme. However, not always guaranteed.

Ask a question

The contact for this apprenticeship is: