HR and Business and Admin Support Apprentice - Level 3 – Find an apprenticeship

Summary

We are seeking an organised and proactive Apprentice to join our friendly team supporting the HR & Accounts Team providing efficient and effective administration support. The ability to work in a team, excellent communication skills, along with being able to manage multiple tasks efficiently are key in this new exciting apprentice position.

Wage

£19,266 a year

Minimum wage rates (opens in new tab)

Salary reviewed yearly.

Training course

Business administrator (level 3)

Hours

Monday to Friday 9.00am-5.00pm with half an hour each day for lunch

37 hours 30 minutes a week

Possible start date

Monday 24 March

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Oversee the HR inbox and respond to standard queries
Maintain personnel files paper and electronic
Ensure SCR and Databridge are continually updated with personnel data
Record all sickness/absence data and provide relevant paperwork on return for welfare and payroll purposes
Assist with managing of all employees’ holiday entitlements on Company HR system
Take minutes in HR meetings
Assist with ongoing HR projects
Assist with the advertising and managing of vacancies
Liaise with Marketing person to update above on website and company social media
Respond to the Jobs inbox - sending out application packs
Respond to requests for application forms and collate on return
Liaise with Managers and arrange interviews with candidates
Prepare interview paperwork
Draft and issue offer letters, Contracts of Employment and supporting paperwork
Send out references, chase and verify for new employees and ex-employees and ensure agency staff have correct documentation
Collate required data for new employees, complete online checks
Apply for DBS’s on Company system, check progress, answer any queries, chase results
Check employees on update service and check renewals of 4 year DBS and anniversaries of Update service renewals and chase staff members
Manage probation period and induction paperwork, sending reminders to managers when probation is a month from being due and collating induction paperwork
Input employees onto Company payroll system (QuickBooks) and HR system (Databridge). Set up on Training account (Staff Skills), send out E-sign documents and all new starter information
Assist with Payroll - gathering and inputting data onto excel sheets, including starters, leavers, change of details, sickness, overtime, statutory payments and expense and mileage claims
Administer payroll compliance as required eg. PAYE, deduction from earnings, P60’s, Pension and auto-enrolment
Respond to staff payroll queries
Use Bupa portal to download invoices, add new starters, delete leavers, obtain quotes and manage P11D data
Send out health assured detail to all new starters and those who may require a reminder
Cycle to work scheme - assist with standard queries from staff and provide admin support
Roll out employee assistance programme detail as required
Send out links for on-line training as well as provide support to staff who require help logging in and re-set any failed tests
Send documents through E-Sign system for required sign off and training
Maintain a record of all training completed. Assist Managers to ensure mandatory training is up to date for all staff, send reminders and set deadlines for completion
Raise training reports and input data
Input training data onto training spreadsheet and personnel system
Attend all relevant training
Monitor accounts inbox alongside the HR Manager and HR Payroll Officer
Process all incoming invoices
Raise all sales invoices for events and conferences and monitor payments
Chase late payments
Monitor bank account and ensure all transactions are recorded
Complete till reconciliation and process cash and credit card transactions
Manage MHE cash and prepare monies for banking when required, ensure petty cash balances
Monitor accounts inbox alongside the Accounts Manager and respond to standard queries
Filing paper invoices and other documents
Archiving relevant paperwork held as per GDPR
Assist with ordering stationary

Where you’ll work

MERLEY HOUSE

MERLEY HOUSE LANE

WIMBORNE

BH21 3AA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

HIT TRAINING LTD

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

On the job training in the usual workplace

Requirements

Essential qualifications

GCSE in:

English (grade 4-9)
Maths (grade 4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Administrative skills
Number skills
Team working
Initiative
Patience
Discretion and Confidentiality

Other requirements

• Gain knowledge of HR-specific tasks (e.g., recruitment, payroll, and employee relations). • Develop business administration skills (e.g., diary management, meeting coordination, and data analysis).

About this company

We are a Specialist Independent College, working with young adults aged between 16 and 25 with Special Educational Needs & Disabilities (SEND) and with young adults who are 16-18 who require an alternative education provision to mainstream school or college.

http://swrac.co.uk (opens in new tab)

Company benefits

-BUPA Healthcare and Dental -Employee Assistance Programme -Casual Dress -Onsite Parking -Enhanced holiday entitlement

After this apprenticeship

We hope to employ the candidate full time at the end of the apprenticeship and offer progression in their preferred area ie HR, payroll or accounting.

Ask a question

The contact for this apprenticeship is:

SOUTH WESTERN REGIONAL ASSESSMENT CENTRE LTD

Wendy May

jobs@swrac.ac.uk

07803625400

The reference code for this apprenticeship is VAC1000299069.

Apply now

Closes in 12 days (Wednesday 12 February at 11:59pm)

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HR and Business and Admin Support Apprentice - Level 3

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