Business Administration Apprentice

Summary

We deliver stuff fast in the UK and right across the world. We need someone with a real spark to join our team and help us stay No. 1! It’s challenging, intense and sometimes high-pressure, but we promise you’ll have fun too!

Wage

£15,704 a year

Minimum wage rates (opens in new tab)

Bonuses based upon performance.

Training course

Business administrator (level 3)

Hours

9am to 5.30pm Monday to Friday.

40 hours a week

Possible start date

Monday 14 April

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Main Duties:

Use Microsoft Office, Excel and Word Software
Help with marketing and sales projects
Help with general administration
Undertake individual projects and help present them at team meetings
Customer service calls to existing
With close mentoring support, to manage, upload and co-ordinate our Operations System
Co-ordinate and help/ assist with marketing campaigns, both digital and direct marketing
Carryout customer surveys, along with other customer-related surveys (Google reviews)
Formulating and managing of Excel spreadsheets/ reports
Analysis of sales data/reports
Content creation/ management of social media channels
Support the Ops Team
Assist with dry ice processing + any adhoc warehouse tasks – full training will be provided + dry ice handling safety course
Assist with finance
To enjoy what you do and at the end of the day, feel really good about the difference you’ve made

Where you’ll work

GRABBIT & RUN COURIERS

UNIT A

BROAD LANE INDUSTRIAL

BROAD LANE

CB24 8SW

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CAMBRIDGE REGIONAL COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The apprentice would be assigned an assessor through the college, who would typically come out to visit in the workplace to assess workplace competence.
The knowledge side would be provided via an online portal VLE (Virtual Learning Environment), and assignments/evidence of work/portfolio would be checked via an online Smart Assessor.

Requirements

Essential qualifications

GCSE in:

English (grade 4 or C)
Maths (grade 4 or C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Team working
Initiative
Non judgemental

Other requirements

This is a junior role with great potential to quickly become a vital part of our team, for the right person. Benefits we are offering include a new iPhone for personal and business use (use within company policy), team building exercises, 29 days holiday a year (pro-rata), pension and bonuses.

About this company

Sameday couriers, next day and international deliveries. Storage warehouse. Dry Ice supply. We operate small vans & transit vans. We use third parties for our next day and international deliveries – DHL, Fedex, DPD etc.

After this apprenticeship

We are the largest independent courier in the Cambridge area and have big plans to become one of the largest in the UK. As this progresses a variety of career paths will open up within our company.

Ask a question

The contact for this apprenticeship is:

CAMBRIDGE REGIONAL COLLEGE

Camilla

01223 418778

The reference code for this apprenticeship is VAC1000299028.

Apply now

Closes on Monday 31 March 2025

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