Sales Support Administrator Apprentice

Summary

Our apprenticeship program is well established and gives you the essential skills to build a thriving and rewarding career us. You will gain all the skills you need to excel. We’ll provide you with a comprehensive induction programme, with coaching and training as part of your personal development plan.

Wage

£22,308 a year

Minimum wage rates (opens in new tab)

Many additional Incentives, Free Pizza Days, Free Tea & Coffee, Free Breakfast

Training course

Business administrator (level 3)

Hours

Monday to Friday, 8.30am - 5.00pm.

37 hours 30 minutes a week

Possible start date

Monday 3 March

Duration

1 year 6 months

Positions available

2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

You will be working within our busy Manchester Office, responsible for ensuring all sales contracts are processed accurately and in a timely manner, validating customer records, preparation of quotes, chasing quotes up via email and phone, pricing contracts, entering data into our data base, and to provide general administration support to our sales and business services teams and to our brokers depending on which team you are placed on.

Where you’ll work

UNIT D

MADISON PLACE

NORTHAMPTON ROAD

MANCHESTER

M40 5AG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

THE OLDHAM COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Off the job training will take place one day a week at Oldham College

Requirements

Essential qualifications

GCSE in:

5 subjects including English and Maths (grade Grade 4-9 (A*-C) essential)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Team working
Initiative
Hard Working
Ambition and Drive
Able to learn quickly
Resilience and Positivity
Excellent Telephone manner
Confident
Be Proactive
Good listener
Quick Learner
Not afraid to ask for help

Other requirements

We are located just 5 minutes’ walk from Central Park Metro link station, 8 minutes from Victoria station and offer flexible working shifts. Our Postcode is M40 5AG

About this company

Welcome to D-ENERGi. The "One Stop Energy Solution Provider TM". This year we are celebrating our 23rd year of trading as an energy company. D-ENERGi is a business to business gas and electricity supplier, which offers many additional energy services ranging from installing the latest AMR meters to offering cutting edge renewable solutions such as biomass

https://www.d-energi.com/ (opens in new tab)

Company benefits

Dress down Fridays/ No weekends Are you eager to earn & hungry to learn? Are you prepared to prove yourself? Good attention to detail? If so this could be your perfect Job.

After this apprenticeship

Once you complete the scheme, we will seek to offer you a permanent role within D-ENERGi, and most of our apprentice’s progress to become fully-fledged employees.

Ask a question

The contact for this apprenticeship is:

THE OLDHAM COLLEGE

Deborah Wynn

deborah.wynn@oldham.ac.uk

01617853586

The reference code for this apprenticeship is VAC1000298828.

Apply now

Closes in 5 days (Friday 28 February at 11:59pm)

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