Business Administrator Apprentice
RATHBONE BROTHERS PUBLIC LIMITED COMPANY
London, EC2V 7QN
Closes in 26 days (Friday 21 March)
Posted on 3 February 2025
Contents
Summary
Rathbones Group Plc are recruiting talented school-leavers for our Apprentice Academy. We’re one of the UK’s most reputable and established Wealth Managers. We take on both apprentices and graduates and view them both as the bedrock of our talent development for the future.
- Wage
- £22,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 9am to 5pm
37 hours 30 minutes a week
- Possible start date
-
Monday 8 September
- Duration
-
1 year 6 months
- Positions available
-
6
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
The Role-
A Business Administrator Apprentice provides support to multiple teams within Rathbones as part of various rotational placements, ensuring smooth operations across departments and assisting with a variety of administrative and project-based tasks whilst working towards the Level 3 Business Administrator qualification.
Outcomes of the Role-
Examples of tasks and projects included in the role holder include but are not limited to:
Coordinate and manage scheduling for meetings, events, and conferences across various teams.
Prepare and distribute meeting agendas, materials, and minutes, ensuring all follow-up actions are tracked and completed.
Assist with document management, including preparing, filing, and organizing client and company documents in compliance with regulatory standards.
Act as a point of contact for internal and external stakeholders, ensuring efficient communication with other departments in the firm, and clients.
Source and compile data for internal and client reports.
Assist client service teams in gathering client information, preparing account documents, and responding to routine client inquiries.
Updating of Client Relationship Management systems, ensuring that all client and account information is current and accurate.
Identify opportunities to improve administrative and operational processes for greater efficiency and accuracy.
Provide backup support to team members as needed, covering essential tasks during absences or peak workload times.
Where you’ll work
30 Gresham Street
London
EC2V 7QN
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
BPP PROFESSIONAL EDUCATION LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
A Business Administrator Apprentice provides support to multiple teams within Rathbones as part of various rotational placements, ensuring smooth operations across departments and assisting with a variety of administrative and project-based tasks whilst working towards the Level 3 Business Administrator qualification.
You will study for the Level 3 Business Administrator Qualification via and apprenticeship, tuition for which is provided by BPP. As part of the apprenticeship 6 hours of your working week will be dedicated to this learning, with an expectation that study will also take place outside of working hours.
The apprenticeship will take you up to 18 months to complete, starting September 2025.
Requirements
Essential qualifications
Other in:
- Any 3 (grade BBB A level or 120 UCAS points)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Initiative
About this company
We’re one of the UK’s most reputable and established Wealth Managers. We take on both apprentices and graduates and view them both as the bedrock of our talent development for the future. It’s an exciting time to join us as we continue our growth, where our people will make a real difference.
After this apprenticeship
At the end of your 2-year contract with us, if you’ve enjoyed your time with and we’re impressed with your attitude and the skills you have developed, you will have the opportunity to apply for available client or non-client facing roles depending on your interests and skill set.
Ask a question
The contact for this apprenticeship is:
BPP PROFESSIONAL EDUCATION LIMITED
The reference code for this apprenticeship is VAC1000298804.
Apply now
Closes in 26 days (Friday 21 March)
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After signing in, you’ll apply for this apprenticeship on the company's website.