Business Administrator Apprentice (Salary £7.55/hour)
CORDELL HEALTH LTD
PORTSMOUTH, PO6 3TH
Closes in 28 days (Friday 28 February)
Posted on 27 January 2025
Contents
Summary
An exciting opportunity has arisen for a Business Administrator Apprentice to join Cordell Health who's vision to inform and inspire organisations in how to support the health of their employees. If you have a passion for Administration this is the apprenticeship opportunity for you!
- Wage
- £13,741 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, between 8:00am and 5:30pm with hybrid working.
35 hours a week
- Possible start date
-
Monday 3 March
- Duration
-
1 year 4 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Main Responsibilities:
- Answering telephone queries and providing first line contact for hub queries
- Booking appointments and maintaining diaries which may include the booking of clinic rooms.
- Help manage the Hub Inbox
- Proactively managing email contacts.
- Supporting hub teams members to delivery daily tasks within KPI.
- Supporting audit and other business processes as required by the Operations Director.
- To support the business and Operations Director throughout implementation and embedding processes.
Company Benefits:
- Pension
- Employee Assistance Programme
- Flexible working
Where you’ll work
13 ACORN BUSINESS PARK
NORTHARBOUR ROAD
PORTSMOUTH
PO6 3TH
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
DAMAR LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Business Administrator Level 3 Apprentice Standard
Requirements
Essential qualifications
GCSE in:
- English (grade 4/C)
- Maths (grade 4/C)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
Other requirements
***There is parking available although this can sometimes be a short distance away if a busy clinic day. The office is on the first floor and unfortunately has no lift.*** Damar is committed to safeguarding and promoting the welfare of our apprentices and expects our employer partners to share this commitment and to take appropriate steps to ensure that learning takes place in a safe, healthy and supportive environment.
About this company
Cordell Health Ltd is a social enterprise that has been running for around 8 years. Cordell Health are spread across the country with hubs in Portsmouth, Guildford, Wokingham, Avonmouth, Bridgend and Harwell. The team in Portsmouth has a team of around 15. It is a very busy place to work, and is interesting and varied, with lots of opportunities to learn.
After this apprenticeship
- To gain a permanent position within the company within the sales/administration/finance department including opportunities for progression into supervisory/managerial roles and further development and training opportunities.
Ask a question
The contact for this apprenticeship is:
DAMAR LIMITED
Sabina Adam
Sabina.Adam@damartraining.com
07566 289 979
The reference code for this apprenticeship is VAC1000298766.
Apply now
Closes in 28 days (Friday 28 February)
When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.
After signing in, you’ll apply for this apprenticeship on the company's website.