Category Support Executive/Business Analyst Apprentice (Shell UK)
SHELL INTERNATIONAL LIMITED
London, SE1 7NA
Closes in 22 days (Monday 17 March)
Posted on 10 February 2025
Contents
Summary
Join us as a Shell UK Apprentice where you can grow as we power progress together. We are transitioning to become a net-zero emissions business while providing the energy that people around the world need today.
- Wage
- Competitive
- Training course
- Business analyst (level 4)
- Hours
-
Monday to Friday,
Shifts to be confirmed.
36 hours 30 minutes a week
- Possible start date
-
Monday 8 September
- Duration
-
1 year 6 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
The Shell UK Mobility business has a company owned presence of over 525 service stations and is a core face of Shell. It touches the lives of 30 million customers every single day. This makes Mobility a primary driver for the Shell brand. We take this responsibility seriously, placing customers at the heart of our daily business, treating each interaction as a chance to bring our purpose to life and making people’s journeys better.
It is an exciting time to be joining Mobility UK as Shell evolves from a ‘fuels retailer’ to ‘mobility retailer’, innovating to meet changing customer expectations in respect to convenience, quality, digitalization, and services. Shell is at the leading edge of the energy transition, expanding into alternative energy such as LNG, hydrogen, EV charging or biofuels.
As part of the Business Analyst Apprenticeship, you will assist the Category Manager and wider Convenience Retail (CR) team based in the UK.
The CR Team sit within the wider Shell UK Mobility team and operate the non-fuel retail business and services through sourcing goods and services across a broad spectrum of FMCG categories. Their focus is to drive sales of these categories by forming tactical relationships and strategic partnerships with leading brands to offer a broad breadth and depth of products and services, helping customers optimise their fast-paced modern lives across multi-mission consumption. In the UK, our CR Alliance partnerships cover a wide range of areas including Costa Express, Waitrose, Co-Op and Uber Eats. All the above means CR UK continues to drive record performance year after year, delivering growth ahead of the market.
As a Business Analyst you will:
- Gather data and provide analyses which helps support decision making within team operations.
- Support the team to embed and adopt improvement initiatives that can support efficiency through simplifying processes and automating tasks.
- Scope and execute continuous improvement activities based on performance analysis across HSSE compliance operational excellence and supply chain.
- Conduct analysis of new product introductions and promotions.
- Maintain the Category database accurately.
- Review market information to ensure trading is accurate and competitive.
- Assist the Category Manager in developing and implementing range reviews for assigned categories and seasonal activations to drive incremental sales and profit.
- Work with the team and across all functions to support ad-hoc tasks/projects and key promotional activities within the business.
Where you’ll work
Shell Centre
London
SE1 7NA
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
BPP PROFESSIONAL EDUCATION LIMITED
Your training course
Business analyst (level 4)
Equal to higher national certificate (HNC)
Course contents
- Apply appropriate approaches to scope, plan and perform Business Analysis
- Communicate effectively in a variety of situations with a range of stakeholders
- Apply a range of structured investigation techniques to a business situation
- Produce an outline definition of a business situation using an appropriate technique
- Apply appropriate techniques to identify problems and opportunities within a business situation
- Support the identification and presentation of proposed actions to stakeholders in order to gain agreement for further analysis activity
- Apply appropriate techniques to analyse and document options and recommendations for change
- Elicit process information from stakeholders
- Model business processes using relevant techniques, standards, notation and software tools
- Analyse business process models to identify opportunities for improvement
- Produce models of redesigned business processes
- Elicit requirements from stakeholders to identify business and user needs
- Document clear functional and non-functional requirements in line with local standards
- Analyse documented requirements to remove duplication, conflict and overlap
- Prioritise requirements using an appropriate prioritisation approach
- Validate requirements with stakeholders
- Support the establishment of requirements traceability
- Elicit business data needs from relevant sources
- Support the development of simple data models using relevant techniques, standards, notation and software tools
- Document current business situations to enable gap analysis and decision making
- Support the development of models of future state business situations
- Identify key differences between current and future business situations
- Identify actions required to move from the current to future business situation
- Define acceptance criteria for business and system changes
- Support business acceptance of business and system changes
- Apply relevant techniques to research and identify stakeholders
- Analyse and document stakeholders' areas of interest and influence
- Support the development of cost/benefit analysis for proposed business changes
- Evaluate and document the key impacts on people, process, organisation, technology and information
- Present information in a manner appropriate to the audience
- Apply appropriate approaches to scope, plan and perform Business Analysis
- Communicate effectively in a variety of situations with a range of stakeholders
- Apply a range of structured investigation techniques to a business situation
- Produce an outline definition of a business situation using an appropriate technique
- Apply appropriate techniques to identify problems and opportunities within a business situation
- Support the identification and presentation of proposed actions to stakeholders in order to gain agreement for further analysis activity
- Apply appropriate techniques to analyse and document options and recommendations for change
- Elicit process information from stakeholders
- Model business processes using relevant techniques, standards, notation and software tools
- Analyse business process models to identify opportunities for improvement
- Produce models of redesigned business processes
- Elicit requirements from stakeholders to identify business and user needs
- Document clear functional and non-functional requirements in line with local standards
- Analyse documented requirements to remove duplication, conflict and overlap
- Prioritise requirements using an appropriate prioritisation approach
- Validate requirements with stakeholders
- Support the establishment of requirements traceability
- Elicit business data needs from relevant sources
- Support the development of simple data models using relevant techniques, standards, notation and software tools
- Document current business situations to enable gap analysis and decision making
- Support the development of models of future state business situations
- Identify key differences between current and future business situations
- Identify actions required to move from the current to future business situation
- Define acceptance criteria for business and system changes
- Support business acceptance of business and system changes
- Apply relevant techniques to research and identify stakeholders
- Analyse and document stakeholders' areas of interest and influence
- Support the development of cost/benefit analysis for proposed business changes
- Evaluate and document the key impacts on people, process, organisation, technology and information
- Present information in a manner appropriate to the audience
Your training plan
More training information
BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Requirements
Essential qualifications
GCSE in:
- 5 GCSE's including English and Maths (grade (A*-C/9-4 or above))
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Presentation skills
- Analytical skills
- Team working
- Strong interpersonal skills
- Self starter
- Motivated attitude
- Curiosity to learn
- Ability to be adaptable
- Ability to absorb information
- Analyse problems
- Make fact-based decisions
- Propose innovative solutions
- Ability to work independently
Other requirements
· If you’re studying A-levels or completing further education, you must be due to complete your qualifications in 2025. · Hold a valid passport/birth certificate/residence permit and National Insurance Number. · You must have lived in the UK and/or EU for 3 years prior to apprenticeship start date.
About this company
For well over a century, Shell has been playing a major role in powering and fuelling the UK’s industry, transport, and homes. Our people are our greatest asset, and our commitment to your career will see you thrive in a work environment that offers an industry-leading development programme. When your ideas travel, our organisation will benefit, and innovation will thrive. In the years ahead, as the UK looks to strengthen energy security and deliver its 2050 net-zero goal, Shell in the UK aims to play a crucial role. We aim to be a major investor in the UK energy system by helping our customers decarbonise with a focus on transport and industry. An innovative place to work There’s never been a more exciting time to work at Shell. Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future – whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently. An inclusive place to work To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential. • We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there. • We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology. • We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity. • We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application. If you haven't heard back by the 17th of March 2025, we regret to inform you that you were not selected this time.
After this apprenticeship
We will welcome you to life at Shell with an onboarding programme which will enable you to familiarise yourself with Shell’s various UK businesses. You will have a strong support network to help you succeed. You will be equipped with the support of a mentor and buddy to help you grow and develop.
We are committed to supporting you as you embark in your role. This support will involve collaboration with you, your line manager, and your training provider. As an apprentice you will spend 20% of your working week dedicated to off-the-job training, with the rest of your time spent working in our UK businesses.
Ask a question
The contact for this apprenticeship is:
BPP PROFESSIONAL EDUCATION LIMITED
The reference code for this apprenticeship is VAC1000298686.
Apply now
Closes in 22 days (Monday 17 March)
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After signing in, you’ll apply for this apprenticeship on the company's website.
Company’s application instructions
Please apply through the link provided.