Apprentice Sales Executive

TELEPHONE EUROPE LTD

Roman Way,, B46 1HQ

Closes in 14 days (Friday 14 February)

Posted on 27 January 2025


Summary

We are seeking two ambitious and driven Sales Apprentices to join our experienced sales team. This is a fantastic opportunity to work alongside industry experts, gain valuable hands-on experience, and build a successful career in sales. While learning on the job, you will also work towards achieving an apprenticeship qualification.

Wage
£18,000 a year

Minimum wage rates (opens in new tab)

Competitive starting salary of £18,000 per annum with a realistic commission of £500.00 - £1,000.00 per month once trained and trusted to handle campaigns and customers.

Training course
Sales executive (level 4)
Hours
Monday - Thursday, 08:30 - 16:30. Friday, 08:30 - 15:00.

38 hours 30 minutes a week

Possible start date

Monday 24 February

Duration

1 year 6 months

Positions available

2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Key Responsibilities:

Shadowing & Learning:

  • Work closely with an experienced sales representative, who will act as your permanent point of contact and mentor.
  • Observe and learn from the current sales team by attending site meetings, virtual calls, and presentations.

Administrative Support:

  • Take meeting notes, complete contracts, update the CRM system, and send emails as required.

Customer Engagement:

  • Proactively contact existing customers to introduce and discuss new products and services that we do not currently supply.
  • Build strong client relationships and provide exceptional customer service.

New Business Development:

  • Support the execution of sales campaigns aimed at acquiring new business opportunities.
  • Develop confidence in pitching our wide range of services and solutions both over the phone and in person.

Where you’ll work

Unit 13,

The Courtyard,

Roman Way,

B46 1HQ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

THE NVQ TRAINING CENTRE LIMITED

Your training course

Sales executive (level 4)

Equal to higher national certificate (HNC)

Course contents
  • Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
  • Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
  • Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
  • Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
  • Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
  • Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
  • Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
  • Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
  • Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
  • Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
  • Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.

Your training plan

  • Teaching and learning the skills, knowledge and behaviours to be a competent Sales Executive

Requirements

Essential qualifications

GCSE or equivalent in:

  • Math (grade 4)
  • English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Attention to detail
  • Communication skills
  • Customer care skills
  • Driving License
  • Initiative
  • IT skills
  • Patience
  • Presentation skills
  • Problem solving skills
  • Sales Skills
  • Team working

Other requirements

Prior to applying for this apprenticeship have you considered the suitability of the location, hours and pay?

About this company

TEL Group is a technology company specializing in providing innovative solutions to the education sector. We sell a wide range of services, including Telecoms, Connectivity, IT Services, Hardware, and Security Solutions. With such a diverse portfolio, there is no shortage of sales opportunities for motivated individuals to thrive.

After this apprenticeship

  • Long-term career development available upon completion.

Ask a question

The contact for this apprenticeship is:

THE NVQ TRAINING CENTRE LIMITED

The reference code for this apprenticeship is VAC1000298649.

Apply now

Closes in 14 days (Friday 14 February)

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After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

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