Administration Assistant - Office apprentice – Find an apprenticeship

Summary

Great Position! The role of an administrator in a GP practice is to help take the non-clinical work from the clinical team, so they can treat patients. Our friendly team is here to help with all aspects of admin work. Apply now to start your career!

Wage

£14,500 a year

Minimum wage rates (opens in new tab)

£8.00 per hour with a 6 monthly review and increase of £0.50 dependant on reaching agreed outcomes. Approximately £14,500 per annum

Training course

Business administrator (level 3)

Hours

Monday - Thursday 8am – 1pm (1 hour break for lunch), and then 2pm – 5pm Friday 8am – 1pm

35 hours a week

Possible start date

Thursday 1 March

Duration

1 year 3 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Role

General administration work.
Photocopying and scanning.
Data Entry into the clinical system.
Typing up processes.
Clinical document workflow and sharing these with the clinical team.
Completing Audit tasks.
Social media planning.
Stores administration.

Full training will be given in order to complete the above duties to the best of your ability. Shirley Health Partnership and Boom Training will help guide you through your apprenticeship studies.

Where you’ll work

355 Shirley Road

Shirley

Southampton

SO15 3JD

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BOOM TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Standard, which includes:

Modules covering Skills, Knowledge, and Behaviours in Business.
You'll have a personal tutor to guide you through your training.
You will attend 1:1 sessions with your tutor every 2/3 weeks.
End Point Assessment (online).
Occasional group classes with other learners.
Functional Skills Level 2 in maths & English if required.
Business Administrator Certificate from IFATE and City & Guilds.

More information:

here https://boomtrainingltd.co.uk/courses/apprenticeships

Requirements

Desirable qualifications

GCSE in:

English (grade 4/C or above)
Maths (grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Team working

Other requirements

Strict confidentiality policy will need to be adhered to.

About this company

The Shirley Health Partnership (SHP) was formed on 14 January 2017 from an amalgamation between The Grove Medical Practice and Regents Park Surgery. Both practices were well-established GP Surgery’s that have operated in Shirley and Freemantle since 1970’s. The Partnership has a list size of 14,000 patients with 9 Doctors, GP Specialist Trainees, Medical students and supporting clinical and administrative staff with the West Southampton Primary Care Network, Southampton Primary Care, Steps 2 Wellbeing and Midwifery services co-located SHP provides a wide range of family health services, including advice on health problems, vaccinations, examinations and treatment, prescriptions for medicines, referrals to other health services and social services.

Company benefits

Early finish on a Friday. Holiday pay. Sick pay. Charity fun days – dress down & raffle. Kitchen and staff room.

After this apprenticeship

Depending on the candidate’s progress and knowledge at the end of the scheme, if there is a practice need/vacancy this can be discussed and reviewed at that time.

Ask a question

The contact for this apprenticeship is:

BOOM TRAINING LIMITED

Amy Gould

amy@boomtrainingltd.co.uk

02380004210

The reference code for this apprenticeship is VAC1000298609.

Apply now

Closes in 26 days (Wednesday 26 February at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

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Administration Assistant - Office apprentice

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