Apprentice HR Assistant

Summary

This is an exciting opportunity to train as an entry level HR Assistant working within a HR team all based on site together in the Support Office in Pinner.

Wage

£17,680 a year

Minimum wage rates (opens in new tab)

NMW for age until enrolled onto the apprenticeship course; after which it will be £8.50 per hour.

Training course

HR support (level 3)

Hours

Monday - Friday, 8.30am - 5.00pm with 30 min unpaid lunch break

40 hours a week

Possible start date

Monday 10 February

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

To carry out duties within the HR department and perform such other tasks as reasonably requested by the HR Director
To liaise with the HR team to ensure the smooth and efficient running of the department as a whole

Employment Duties

To establish and maintain productive working relationships with all members of the team
To carry out delegated tasks and areas of responsibility as directed by the HR Director
To work with a number of external organisations, groups and individuals and carry out these tasks to a high standard of professionalism to reflect credit on the company
To take reasonable care for her/his own health and safety and that of others who may be affected by her/his acts or omissions at work.

Key Responsibilities

Responding to all employee queries raised through the Damira Hub, specifically Starters, Leavers and Changes alongside adhoc requests
Manage own inbox to ensure that all emails are responded and resolved within a timely manner
Escalate all issues to the HR Director for guidance and support
Respond to telephone calls to the department and direct them as appropriate
Action Weekly, Monthly and Quarterly tasks as per the HR calendar
Maintain HR systems as part of the processes
Support the HR team with project work as required

Where you’ll work

1st Floor

The High Barn Pinner Hill Farm

Pinner Hill Road

Pinner

HA5 3YQ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

DERBY BUSINESS COLLEGE LIMITED

Your training course

HR support (level 3)

Equal to A level

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 HR qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all complete remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
You receive 20% off the job training during this Apprenticeship which is included in your weekly working hours

More training information

HR Support Level 3 Apprenticeship Standard:

DBC Training are a multi award-winning employment and skills training provider
We offer high-quality employer solutions to improve productivity and learner solutions to support individuals to fulfil their potential

https://dbc-training.co.uk/

Requirements

Essential qualifications

GCSE in:

Maths & English (grade C/4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Customer care skills
Administrative skills
Logical
Team working
Initiative
Non judgemental
Patience

About this company

Established in 2003, Damira Dental Studios has grown from one small practice in Oxford to become a leading provider of high quality dental care across the UK. We offer a comprehensive range of treatments both through the NHS & privately. We have 42 dental practices across the UK within: Berkshire, Bournemouth, East Sussex, Hampshire, Hertfordshire, Isle of Wight, London, Norfolk, Oxfordshire, Staffordshire, Suffolk and Surrey.

https://damiradental.co.uk/ (opens in new tab)

Company benefits

Statutory benefits - sickness, holiday and pension.

After this apprenticeship

Growing and expanding dental corporate group so opportunity for growth and development; full HR generalist department

Ask a question

The contact for this apprenticeship is:

DERBY BUSINESS COLLEGE LIMITED

Catherine

cat@dbc-training.co.uk

07508821784

The reference code for this apprenticeship is VAC1000297822.

Apply now

Closes in 13 days (Wednesday 5 February at 11:59pm)

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