Ocean Freight Forwarding Apprentice

Summary

An exciting new apprenticeship opportunity is available with METRO SHIPPING based at their Birmingham branch. The successful candidate will learn all aspects of Freight Forwarding throughout the apprenticeship. This is a great opportunity to kick start your career within the logistics sector.

Wage

£19,000 a year

Minimum wage rates (opens in new tab)

• Annual equivalent salary of £19,000. With a pay review after six and twelve months. Rising to an annual salary of £25,000 upon successful completion of the apprenticeship.

Training course

International freight forwarding specialist (level 3)

Hours

Monday to Friday, 8.30am to 5pm.

37 hours 30 minutes a week

Possible start date

Tuesday 1 April

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

An apprenticeship lasting 18 months within Metro’s operational departments dealing with global freight logistics (in the right circumstances there may be the opportunity to work in more than one area of the business).
The chance to learn about what it takes to be a logistics professional and move freight around the world.

To work in our Manchester Office and:

Using internal systems to create documentation that will enable the freight to be moved to customer specifications, on time with all the necessary customs and legal documentation, including:
* Creating and updating freight bookings
* Raise customs documentation to ensure the freight can move from country to country
* Collate all documents and distribute them to customers and carriers, as required
* Preparing and processing of invoices
Deal with customer requests and queries by telephone and email quickly and efficiently by passing them on to the appropriate colleagues in the department
Contacting customers directly to advise them of planned shipment details
Communicate with departmental colleagues and other Metro staff, ensuring that the messages are clear precise and effective
Accurate & timely reporting to the department manager
Take ownership of your training and development so you can continuously improve and develop the skills required by junior freight forwarders

Where you’ll work

2700 The Crescent

Birmingham Business Park

Birmingham

B37 7YE

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Your training course

International freight forwarding specialist (level 3)

Equal to A level

Course contents

Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
Identify and source data from customers, systems or colleagues.
Identify and resolve problems in line with responsibilities.
Create and maintain productive working relationships with internal and external customers.
Adapt communication based on the situation and the audience.
Identify problems outside of limits of responsibility and escalate within company policy.
Communicate in writing, preparing communications on technical matters.
Communicate with others verbally, including internal and external customers.
Air. Use and adapt terminology appropriate to the air freight industry.
Air. Select and use documentation appropriate to the air freight industry.
Ocean. Use and adapt terminology appropriate to the ocean freight industry.
Ocean. Select and use documentation appropriate to the ocean freight industry.
Road. Use and adapt terminology appropriate to the road freight industry.
Road. Select and use documentation appropriate to the road freight industry.
Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
Identify and source data from customers, systems or colleagues.
Identify and resolve problems in line with responsibilities.
Create and maintain productive working relationships with internal and external customers.
Adapt communication based on the situation and the audience.
Identify problems outside of limits of responsibility and escalate within company policy.
Communicate in writing, preparing communications on technical matters.
Communicate with others verbally, including internal and external customers.

Your training plan

On-the-job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end-point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeship English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.
Identify, track and support 6 hours of off-the-job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.

Requirements

Desirable qualifications

GCSE in:

Maths and English (grade Grade 5 desirable, minimum 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Positive attitude
Remain calm under pressure
Interest in logistics

About this company

Founded over 40 years ago, Metro is the UK’s leading privately owned logistics provider to leading British and international brands, importing and exporting the raw materials and finished products that feed, clothe, transport and protect consumers around the world. F O R W A R D I N G S U P P L Y C H A I N O U T S O U R C I N G T E C H N O L O G Y Powered by industry-leading Metro technology we deliver import/export air, ocean and road freight forwarding, supply chain management, logistics and specialised services in retail, manufacturing and chemicals.

https://metro.global/ (opens in new tab)

Company benefits

Benefits include: • Company events • Company pension • Cycle to work scheme • Employee discount • Free parking • Health & wellbeing programme • Life insurance • Referral programme Bonus Scheme.

After this apprenticeship

Upon the successful completion of the apprenticeship, achievement of the qualification and by showing the right attitude the apprentice will be given the opportunity to apply for a position within Metro.

Ask a question

The contact for this apprenticeship is:

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Apprenticeship Recruitment Team

apprenticeships@seetec.co.uk

The reference code for this apprenticeship is VAC1000297731.

Apply now

Closes on Monday 31 March

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