Business Administrator Apprentice

Summary

This apprenticeship offers a unique opportunity to develop a range of administrative skills in a supportive healthcare environment. As an Apprentice Administrative Assistant at Unique Care Network Limited, you will be integral to our team, assisting with day-to-day administrative tasks to ensure efficient operation.

Wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday– Friday Hours to be confirmed
37 hours 30 minutes a week
Possible start date: Saturday 1 March
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

During this apprenticeship, you will engage in a variety of tasks to support our office operations and improve your administrative skills. Key responsibilities include:
• Organising and maintaining files
• Managing incoming and outgoing correspondence
• Scheduling and coordinating meetings
• Assisting in project management tasks.
• You will also learn to use various office software and tools.

Training will be provided through a combination of on-the-job learning and formal training sessions, ensuring you develop both practical skills and theoretical knowledge required for a successful career in business administration.

A typical day may not always be office based, if possible you maybe required to drop files of at service user’s homes, collect and deliver PPE’s. However, you will mostly be working from either one of our offices either in Smethwick or Bilston. You will be expected to be there during business hours of 09:00 AM – 17:00 PM. Your training may involve visiting our various homes which based in the Sandwell area. Our staff are friendly and welcoming, so you should hopefully feel at ease when with them and if there are any issues, they are more than happy to help.

Where you’ll work

UNIT 203 SANDWELL BUSINESS

DEVELOPMENT CENTRE

OLDBURY ROAD

SMETHWICK

B66 1NN

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

P.T.P. TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

English (grade 4 and above)
Maths (grade 4 and above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Team working
Initiative
Patience

Other requirements

A typical day may not always be office based, if possible you maybe required to drop files of at service user’s homes, collect and deliver PPE’s. However, you will mostly be working from either one of our offices either in Smethwick or Bilston. You will be expected to be there during business hours of 09:00 AM – 17:00 PM. Your training may involve visiting our various homes which based in the Sandwell area. Our staff are friendly and welcoming, so you should hopefully feel at ease when with them and if there are any issues, they are more than happy to help.

About this company

We, at Unique Care Network Limited, are a leading Supported Living and Domiciliary Care Provider based in the West Midlands. Our mission is to enhance the lives of individuals by providing high-quality, person-centered support and care services in a safe, nurturing, and empowering environment. With a deep commitment to promoting independence, dignity, and well-being, we strive to deliver exceptional care tailored to meet the unique needs of each individual we serve.

After this apprenticeship

To be decided upon completion of training

Ask a question

The contact for this apprenticeship is:

P.T.P. TRAINING LIMITED

PTP Recruits

ptprecruits@ptp-training.co.uk

01922651100

The reference code for this apprenticeship is VAC1000297518.

Apply now

Closes on Friday 28 February

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