Network Engineer Apprenticeship

Summary

We are seeking a passionate and motivated Network Engineer Level 4 Apprentice to join our dynamic team. This apprenticeship offers a unique opportunity to gain hands-on experience with network equipment, customer installations, and troubleshooting tools.

Wage: £18,000 a year
Minimum wage rates (opens in new tab)
Training course: Network engineer (level 4)
Hours: Monday - Friday, 9:00am - 5:30pm (1-hour lunch break).
37 hours 30 minutes a week
Possible start date: Tuesday 11 February
Duration: 1 year 8 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Assist with the configuration of network equipment, including switches, in alignment with customer specifications.
Participate in customer installations and provide on-site support during physical setups.
Utilise troubleshooting tools such as Ping, nslookup, traceroute, netstat, ifconfig, ip a, iftop, and nfsstat to diagnose and resolve network issues.
Provide customer and client support via helpdesk, ensuring timely and effective resolution of inquiries.
Work towards meeting Service Level Agreements (SLAs) for response and resolution times.
Continuously learn and develop technical skills related to networking and high-performance computing.

Where you’ll work

UNIT 5

ROTUNDA BUSNS CENTRE

THORNCLIFFE ROAD

CHAPELTOWN

S35 2PG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BALTIC TRAINING SERVICES LIMITED

Your training course

Network engineer (level 4)

Equal to higher national certificate (HNC)

Course contents

apply the appropriate tools and techniques when securely operating and testing networks
install and configure the elements required to maintain and manage a secure network
implement techniques to monitor and record systems performance in line with defined specifications
maintain security and performance of the system against known and standard threats
apply the appropriate tools and techniques to identify systems performance issues
apply the appropriate tools and techniques to gather information to troubleshoot issues and isolate, repair or escalate faults
communicate outcomes of tasks and record in line with organisational procedures and SLAs including adherence to customer service standards
upgrade, apply and test components to systems configurations ensuring that the system meets the organisation’s requirements and minimises downtime. This should include backup processes
record task details whether face-to-face, remote or in writing in line with ogranisational requirements
interpret information received from a manager, customer or technical specialist and accurately implement the defined requirements
monitor, identify and implement required maintenance procedures
implement techniques to optimise systems performance in line with defined specifications
organise and prioritise clients or stakeholders’ requests in line with SLAs and organization processes
explain their job role within the business context to stakeholders to enable a clear understanding on both sides of what their remit is and convey technical constraints in appropriate language considering accessibility and diversity implications
operate securely and apply the appropriate process, policies and legislation within their business responsibilities
communicate with a range of stakeholders taking into consideration the organisations cultural awareness and technical ability
apply the appropriate level of responsibility when planning and prioritising work tasks
apply the relevant numerical skills (Binary, dotted decimal notation) required to meet the defined specifications
ensure compliance of network engineering outputs with change management processes
select the appropriate tools and comply with organisation policies and processes when upgrading systems
apply the appropriate tools and techniques when securely operating and testing networks
install and configure the elements required to maintain and manage a secure network
implement techniques to monitor and record systems performance in line with defined specifications
maintain security and performance of the system against known and standard threats
apply the appropriate tools and techniques to identify systems performance issues
apply the appropriate tools and techniques to gather information to troubleshoot issues and isolate, repair or escalate faults
communicate outcomes of tasks and record in line with organisational procedures and SLAs including adherence to customer service standards
upgrade, apply and test components to systems configurations ensuring that the system meets the organisation’s requirements and minimises downtime. This should include backup processes
record task details whether face-to-face, remote or in writing in line with ogranisational requirements
interpret information received from a manager, customer or technical specialist and accurately implement the defined requirements
monitor, identify and implement required maintenance procedures
implement techniques to optimise systems performance in line with defined specifications
organise and prioritise clients or stakeholders’ requests in line with SLAs and organization processes
explain their job role within the business context to stakeholders to enable a clear understanding on both sides of what their remit is and convey technical constraints in appropriate language considering accessibility and diversity implications
operate securely and apply the appropriate process, policies and legislation within their business responsibilities
communicate with a range of stakeholders taking into consideration the organisations cultural awareness and technical ability
apply the appropriate level of responsibility when planning and prioritising work tasks
apply the relevant numerical skills (Binary, dotted decimal notation) required to meet the defined specifications
ensure compliance of network engineering outputs with change management processes
select the appropriate tools and comply with organisation policies and processes when upgrading systems

Your training plan

The training will be online through Baltic Apprenticeships every 6 weeks

Requirements

Essential qualifications

GCSE in:

English (grade 5)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Analytical skills
Logical
Team working
Initiative
Patience

About this company

For over 20 years, OCF has been at the forefront of High Performance Computing, providing cutting-edge solutions that empower forward-thinking organisations. By combining technical expertise with trusted partnerships, we help clients navigate the complexities of high-performance technology to ensure their systems meet and exceed their objectives. We are seeking a passionate and motivated Network Engineer Level 4 Apprentice to join our dynamic team. This apprenticeship offers a unique opportunity to gain hands-on experience with network equipment, customer installations, and troubleshooting tools in a supportive environment. As an apprentice, you will play a vital role in delivering exceptional customer service and technical support.

After this apprenticeship

Potential for a full time job role upon completion

Ask a question

The contact for this apprenticeship is:

BALTIC TRAINING SERVICES LIMITED

Lucy Oliphant

lucy.oliphant@balticapprenticeships.com

The reference code for this apprenticeship is VAC1000297371.

Apply now

Closes in 10 days (Monday 10 February)

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Company’s application instructions

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