IT Technician Apprentice

Summary

As an IT Technician Apprentice, you will gain hands-on experience in IT support and cybersecurity, contributing to the efficiency and security of Schneider Electric’s digital operations while developing essential skills.

Wage

£20,000 a year

Minimum wage rates (opens in new tab)

Performance Bonus Scheme

Training course

IT solutions technician (level 3)

Hours

Monday to Friday, working hours to be confirmed.

37 hours 30 minutes a week

Possible start date

Monday 8 September

Duration

1 year 4 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

IT Support: Provide IT support for PC issues faced by employees.
Cybersecurity Assistance: Assist in addressing known cybersecurity threats.
PC Configuration: Configure PCs in Operational Technology (OT) with Schneider Electric's image and security protocols.
Desktop Support: Offer basic desktop support.
Networking Support: Support networking aspects within operations.
IT Troubleshooting: Troubleshoot and resolve IT technical issues.

Where you’ll work

Schneider Electric

401 Southway Drive

Plymouth

PL6 6QT

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

TECHNICAL PROFESSIONALS LIMITED

Your training course

IT solutions technician (level 3)

Equal to A level

Course contents

Work at any stage of the solution lifecycle.
Interpret client requirements.
Prioritise tasks to work within agreed project plans.
Ensure resources are used efficiently and responsibly.
Design solutions to meet client and business requirements.
Identify technical solutions using creative and critical thinking.
Install hardware or software, either physically or virtually.
Search and use different types of data or information sources.
Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
Deploy and implement solutions, supporting change management practices.
Create and maintain documentation in accordance with best practice and organisational requirements.
Support multiple contemporary or legacy solutions to required levels of service.
Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
Apply continuous professional development CPD to support their own learning, business needs and technical developments.
Work at any stage of the solution lifecycle.
Interpret client requirements.
Prioritise tasks to work within agreed project plans.
Ensure resources are used efficiently and responsibly.
Design solutions to meet client and business requirements.
Identify technical solutions using creative and critical thinking.
Install hardware or software, either physically or virtually.
Search and use different types of data or information sources.
Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
Deploy and implement solutions, supporting change management practices.
Create and maintain documentation in accordance with best practice and organisational requirements.
Support multiple contemporary or legacy solutions to required levels of service.
Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
Apply continuous professional development CPD to support their own learning, business needs and technical developments.

Your training plan

During your apprenticeship, you will receive two types of training.

On-the-job training will be delivered by Schneider Electric, your employer. You’ll receive training and supervision to help you perform your role. This will include skills and knowledge that are outside of the apprenticeship but necessary for the job. In addition to ‘on-the-job’ training, they will support you in other ways to ensure your success. Types of support will include:

A comprehensive induction.
Mentoring or regular one-to-one guidance.
Social enrichment and networking opportunities.
Performance reviews.
Mental health and wellbeing support.
Feedback opportunities.

Off-the-job training will be provided by a carefully selected training provider during your normal working hours. You will spend at least 20% of your working hours (approximately 6 hours per week) completing ‘off-the-job’ training. This is protected time and a requirement for apprenticeship delivery. This training will teach you the knowledge, skills, and behaviours outlined in the apprenticeship standard, enabling you to achieve occupational competence.

Requirements

Essential qualifications

GCSE in:

5 GCSEs including Maths, English, and STEM related (grade Grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Problem solving skills
Analytical skills
Team working
Non judgemental

Other requirements

All applicants must have a permanent right to work in the UK, as Schneider Electric is unable to offer visa sponsorship for this role.

About this company

Schneider’s purpose is to create impact by empowering everyone to make the most of their energy and resources, bridging progress with sustainability. At Schneider, we call this Life Is On. Our mission is to be the trusted partner in sustainability and efficiency. As a global leader in industrial technology, Schneider provides integrated solutions that help businesses grow, using digital tools to improve efficiency and create value for our customers. With over 150,000 employees and more than a million partners in over 100 countries, we stay close to our customers and communities. Schneider embraces diversity and inclusion, guided by our purpose of building a sustainable future for all.

Company benefits

28 days annual leave + public holidays. Performance Bonus Scheme. Employee shopping & dining discounts. Flexible working opportunities. Pension scheme. Holiday buy and sell scheme. Various health and wellbeing support options.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

After successful completion of your apprenticeship, you will potentially have the opportunity to move into a permanent position.
Your learning doesn't stop there! Learn everyday, to stop learning is to stop growing. We are genuinely curious, never done with learning. With Schneider, there is no such thing as knowing it all or having all the answers. We believe in life-long learning.
Every minute of the day brings a new chance to listen, open up our minds, and widen our horizons. We are never too experienced to learn.

Ask a question

The contact for this apprenticeship is: