Business Administration Apprentice (Building Services)

Summary

This is a great opportunity for an enthusiastic apprentice to learn and support the administration of the Capital Projects Service and the project management of capital projects and the Head of Capital Projects at Portsmouth City Council's Housing, Neighbourhoods and Building Services directorate.

Wage

£23,473 a year

Minimum wage rates (opens in new tab)

27 days annual holiday.

Training course

Business administrator (level 3)

Hours

Monday - Friday, with hours typically between 9.00am and 5.00pm, with some flexibility.

37 hours a week

Possible start date

Tuesday 1 April

Duration

2 years

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

You will be supporting the administration and governance of the Capital Projects Service. The service comprises the following teams;

Building Projects - undertaking a wide range of surveying services and building project work across our varied 17,000 housing stock and 900 corporate buildings, supporting us to maintain and improve our properties through the undertaking of building maintenance projects ranging in value from £50k to £15m+.
HRA Development - responsibility for overseeing the delivery of a new build housing pipeline to meet the needs of Portsmouth people enabling our citizens to live well in homes that they can afford with individual projects in excess of £100m.
Construction Inspection - responsibility for providing site inspections for all building projects ensuring that projects are undertaken safely, in accordance with relevant legalisation and to a high standard of workmanship.
Design - undertaking a range of design services including architectural design, engineering and management of various residential, educational and commercial building projects.

The range of duties undertaken in the role will be varied and ensure the running of an efficient and effective service. Tasks may include but are not limited to:

Arranging and providing administrative support in Project Board meetings including the production of agendas, meeting minutes, risk registers and management of action logs.
Uploading and monitoring information on our IT systems, for example ensuring fees are being charged on the Project Database.
Supporting with financial and performance measures across the service.
Supporting with general administrative duties, including sending letters, raising orders, assisting with organising recruitment, managing calendars & emails of senior staff, etc.

Where you’ll work

Civic Offices

Guildhall Square

Portsmouth

Hampshire

PO1 2AL

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

HTP APPRENTICESHIP COLLEGE LTD

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will be undertaking the Level 3 Business Administrator Apprenticeship Standard and fully supported by HTP Apprenticeship College

You will be developing Knowledge, Skills,and Behaviours in the following areas:

IT
Record and Document Production
Decision Making
Interpersonal Skills
Quality Planning
Project Management
Business Processes

As part of the Off-the-job training, you will complete a portfolio of evidence, attend online workshops, have time to study independently, undertake research and write assignments.

The apprenticeship is assessed independently at the end of the practical training. The assessments include an online multiple-choice test, a business project and presentation and a professional discussion based on a portfolio of evidence.

More training information

For more information on HTP Apprenticeship College - www.htp.ac.uk

Requirements

Essential qualifications

GCSE in:

English & Maths (grade 4-9 or A*-C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Analytical skills
Logical
Team working
Initiative

Other requirements

The apprenticeship is office based however you may occasionally need to travel as required between PCC Assets in Portsmouth, Havant, Gosport, Fareham and Winchester.

About this company

The Capital Projects Services directorate at Portsmouth City Council is responsible for the planning, design, and delivery of major construction and improvement projects across the city. All projects are aimed at enhancing the community and improving the city's infrastructure.

https://www.portsmouth.gov.uk/ (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

This is a fixed-term apprenticeship contract.

Ask a question

The contact for this apprenticeship is:

HTP APPRENTICESHIP COLLEGE LTD

Simon Attrill

simon.attrill@htp.ac.uk

01983533926

The reference code for this apprenticeship is VAC1000297306.

Apply now

Closes in 25 days (Sunday 16 February)

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After signing in, you’ll apply for this apprenticeship on the company's website.

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