Business Administration Apprenticeship

Summary

This unique role combines hands-on experience with classroom learning. As a key member of the team, you'll play a crucial role in coordinating street works, processing licence and permit applications, issuing fixed penalty notices, and supporting the management of third-party claims.

Annual wage: £13,312 to £23,795.20 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday, shifts to be confirmed
40 hours a week
Possible start date: Monday 7 July
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Assist with review of permit applications and licence requests, such as skips, scaffolds, hoardings and permits.
Assist with the review and co-ordination of all activities on the highway network.
Support the inspection team with issuing fixed penalty notices.
Assist with the co-ordination of third-party claims. Liaise with the appropriate industry professionals to provide the most cost-effective claims management approach.
Maintain accurate records on the allocated projects.

Where you’ll work

Delamere House

Delamere Street

Crewe

CW1 2JZ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CHESHIRE COLLEGE SOUTH AND WEST

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The apprentice will receive a Level 3 Qualification in Business Administration. The training is primarily work-based, meaning the apprentice does not need to attend college weekly. However, there are some master training sessions organised, which require a small amount of college attendance. These sessions are typically scheduled closer to the apprentice's end point assessment to ensure they are well-prepared to successfully complete their apprenticeship.

Throughout the apprenticeship, the apprentice will be supported by a college assessor who will visit them once every month to six weeks in the workplace. These visits are designed to monitor progress, provide support to both the apprentice and their employer, and help prepare the apprentice's portfolio of evidence for the end point assessment. Additionally, every three months, there will be a joint review meeting with the employer and the apprentice to discuss progress.

Requirements

Essential qualifications

GCSE in:

English (grade 9-4)
Maths (grade 9-4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Team working

About this company

Ringway Jacobs is a leading highways service provider working with local authorities across the UK. Formed in 2005, specifically to provide road network management solutions to local government, our unique blend of engineering capability, innovation and customer care make us the best in class.

https://www.ringway-jacobs.co.uk/ (opens in new tab)

After this apprenticeship

There will be opportunities to advance within Ringway Jacobs.

Ask a question

The contact for this apprenticeship is:

CHESHIRE COLLEGE SOUTH AND WEST

The reference code for this apprenticeship is VAC1000297236.

Apply now

Closes on Friday 28 February

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After signing in, you’ll apply for this apprenticeship on the company's website.

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