Payroll Apprenticeship

Summary

We are seeking an enthusiastic apprentice to join our Payroll Department. In this role, you will support the day-to-day operations of the department while gaining the skills and experience needed to complete your qualification.

Annual wage: £13,312 a year
Minimum wage rates (opens in new tab)
Training course: Payroll administrator (level 3)
Hours: Monday to Friday 8am - 5pm, one day a week for day release at college. If the apprentice is to engage in an online course, then remote working will be granted for one day per week.
40 hours a week
Possible start date: Monday 10 March
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Maintain accurate and up-to-date employee records
Supporting other members of the team with the weekly and monthly payroll
Responsible for handling initial payroll administrative enquiries and managing the general Payroll Inbox
Checking the administration of starters, leavers, for both payroll and pensions
General office-based tasks such as filing, shredding and scanning
Compiling data for P11d’s
Preparation and reviewing of expenses including VAT breakdown
Managing mileage captures involving entering data, verifying that employees complete their mileage records accurately, and ensuring these records are submitted to payroll promptly for processing
Receiving and dispersing incoming post
Providing payroll advice across the organisation, as well as directing people to the appropriate person if you are unable to advise on their query
General ad hoc administrative tasks to support individuals in the payroll department

Where you’ll work

Campion House

Green Street

Kidderminster

DY10 1JF

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

NATIONAL UPSKILL LIMITED

Your training course

Payroll administrator (level 3)

Equal to A level

Course contents

gather, analyse and process payroll data and information
resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
deal with complaints, following processes and escalating complex situations
meet client or customer needs in line with service level agreements
provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
select appropriate media for communication etc recognising the advantages and risks related to each method
escalate concerns relating to deadlines in a timely manner, suggesting solutions
use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
use computerised payroll software and spreadsheet packages such as MS Excel
use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
gather, analyse and process payroll data and information
resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
deal with complaints, following processes and escalating complex situations
meet client or customer needs in line with service level agreements
provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
select appropriate media for communication etc recognising the advantages and risks related to each method
escalate concerns relating to deadlines in a timely manner, suggesting solutions
use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
use computerised payroll software and spreadsheet packages such as MS Excel
use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)

Your training plan

Payroll Administrator Level 3.

Requirements

Essential qualifications

GCSE in:

English (grade C)
Mathmatics (grade C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Team working
Confidentiality

About this company

Phosters (FM) Ltd are a dynamic facilities management company who operates nationwide, providing nearly 30,000 service visits to properties and sites across the United Kingdom. We provide a comprehensive facilities maintenance service to meet the diverse needs of our clients, through our dedicated team of professionals. We are a company who values professionalism and fosters a culture of opportunity for growth and development. The people we employ define who we are, and we are proud to be a Disability Confident Committed Employer; understanding and appreciating the diversity among individuals, recognising that everyone is unique.

https://www.phosters.co.uk/ (opens in new tab)

Company benefits

25 Days Annual Leave. 1 'Wellbeing Day' as paid leave once the probationary period has passed. Company discount platform. Employee Assistant Programme.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

There is an opportunity to advance further in your career with access to higher-level courses and training programs, based on business need.

Ask a question

The contact for this apprenticeship is:

PHOSTERS (FM) LIMITED

Ciara Murphy

Phostershr@phosters.co.uk

The reference code for this apprenticeship is VAC1000297188.

Apply now

Closes in 30 days (Thursday 20 February at 11:59pm)

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