Business Administration Apprenticeship
T M WEST PLUMBING SERVICES LTD
LEEDS, LS11 5NF
Closes in 13 days (Monday 3 February at 11:59pm)
Posted on 20 January 2025
Contents
Summary
Join our team as a Business and Administration Apprentice and gain valuable, hands on experience while learning the skills needed to thrive in a dynamic office environment. Working in our plumbing and gas services business, you'll receive full training and mentorship to help you build a strong foundation in administration and office management.
- Annual wage
-
Competitive
Minimum wage rates (opens in new tab)
Company pension from 21 years of age. Free Parking On Site parking
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 8.30am - 5.00pm.
42 hours 30 minutes a week
- Possible start date
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Monday 10 February
- Duration
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1 year 6 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Job Scheduling
- Gas Work Notifications
- Invoicing
- Aged Debtors Management
- Material Courcing
- Customer and Engineer Communications
- Office Administration
Where you’ll work
UNIT 5A
NEW CRAVEN GATE IND ESTATE
NEW CRAVEN GATE
LEEDS
LS11 5NF
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
THE APPRENTICE ACADEMY LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Training will take place in our office and will be 6 hours per week.
L3 Business administrator Apprenticeship Standard.
More training information
The training course is 18 months long.
Requirements
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Team working
- Initiative
- Patience
About this company
TM West is a trusted name in plumbing and gas services, with a reputation for quality and reliability. Under new ownership, we are embarking on an exciting journey of growth and improvement.
After this apprenticeship
Full time employment at the end of the apprenticeship for the right candidate.
Ask a question
The contact for this apprenticeship is:
T M WEST PLUMBING SERVICES LTD
Dean Cameron
dean@tmwest.co.uk
01132471888
The reference code for this apprenticeship is VAC1000297159.
Apply now
Closes in 13 days (Monday 3 February at 11:59pm)
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