Level 3 Business Administrator Apprentice

Summary

The Avenue Clinic is looking for a Business Administrator apprentice to join our team. The role will involve working independently and as part of a team developing, implementing, maintaining and improving administrative services. You will develop key skills and behaviours to support your progression towards management responsibilities.

Annual wage

£9,984 a year

Minimum wage rates (opens in new tab)

Commission and bonuses vary and are available to be discussed with candidate

Training course

Business administrator (level 3)

Hours

(Varies shifts between) Monday to Sunday, 7:45am - 8pm.

30 hours a week

Possible start date

Wednesday 26 February

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The role will be to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of the clinic, through support of functional areas, working across clients and consultants and resolving issues as requested. The flexibility and responsiveness required will allow you to develop a wide range of skills.

About Us:
We are looking for a motivated and hard-working apprentice to join our team, we offer an exciting opportunity for a motivated individual to start a career in business administration. As an apprentice, you'll gain hands-on experience and be mentored by experienced colleagues in a supportive and dynamic environment.

Key Responsibilities:

General office administration (answering calls, managing emails)
Maintaining databases and updating records
Assisting with scheduling and meetings
Supporting financial tasks (invoicing, payments)
Coordinating internal and external communications
Contributing to project tracking and process improvements

Requirements:

Strong communication and organizational skills
Enthusiasm for learning and business administration
Basic proficiency with office software (Microsoft Office, Google Suite)
No prior experience required – full training provided

What We Offer:

Comprehensive apprenticeship training
A supportive team environment
Opportunities for career advancement after the apprenticeship
4 Days working/ 28 days annual leave including bank holidays

Where you’ll work

24 THE AVENUE

ALWOODLEY

LEEDS

LS17 7BE

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LUMINATE EDUCATION GROUP

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

During your apprenticeship you will be enrolled at Leeds City College (School of Business) and will complete the following programme:

Level 3 Business Administration Apprenticeship Standard:

This programme will allow the apprentice to develop their skills, knowledge and behaviours through the practical period at college as well as in the workplace doing on-the-job training. The broad purpose of the occupation is to provide a high-quality service to customers which will be delivered from the workplace, digitally, or through going out into the customer’s own locality. These may be one-off or routine contacts and include dealing with orders, payments, offering advice, guidance and support, meet-and-greet, sales, fixing problems, after care, service recovery or gaining insight through measuring customer satisfaction. You may be the first point of contact and work in any sector or organisation type.

More training information

This is a 18-month apprenticeship (15 months for the practical period which includes the day release at college and 3 months for the end-point assessment).

Requirements

Essential qualifications

GCSE in:

English (grade C/4)
Maths (grade C/4)
Three Different Subjects (grade C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Analytical skills
Logical
Team working
Initiative
Non judgemental
Software Knowledge
Conduct Research

Other requirements

Please apply for the role as soon as possible, we are interviewing suitable candidates as and when we receive applications. Therefore, the role may close before the advertised closing date. Please review the current Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates On shift/ possible weekends. Varied Days working (average 4-5); Located close to bus routes; 28 days annual leave including bank holidays – two weeks to be used at Christmas when we are closed. Employer pays for an enhanced DBS check and employees are responsible for subscribing to the DBS update service. Casual uniform. Meals, fruit, tea, coffee & juice provided.

About this company

Providing private medical, GP, aesthetics, ultrasound / imaging, menopause, counselling and other health services to North Leeds via partner and independent practitioners.

http://www.theavenueclinic.co.uk (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Possible progression to a permanent position at the end of a successful apprenticeship is highly likely.

Ask a question

The contact for this apprenticeship is:

LUMINATE EDUCATION GROUP

Apprenticeship Recruitment Team

apprenticeships@leedscitycollege.ac.uk

01132846464

The reference code for this apprenticeship is VAC1000297110.

Apply now

Closes on Tuesday 25 February

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

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