Business Administration Apprentice

Summary

Brookwood Lettings and Management is an independently owned agency. They specialising in Residential Lettings and Management and are looking for an enthusiastic business administration apprentice to help with the general day-to-day office duties, whilst working towards a Level 3 Business Administrator apprenticeship standard.

Wage: £14,133.60 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday between 9.00am - 5.00pm.
36 hours a week
Possible start date: Thursday 3 April
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The main duties and responsibilities will include:

Confidently communicating over the phone
Day to day contact with clients
Arranging and attending viewings
Dealing with emails and responding to them
Keeping work allocation sheets updated with all relevant information
Keeping well-organised files
General office duties

Where you’ll work

315 WOODHAM LANE

NEW HAW

ADDLESTONE

KT15 3PB

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

M I T SKILLS LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training to be provided:

Level 3 Standard Business Administrator

Requirements

Desirable qualifications

GCSE or equivalent in:

English (grade 4/C)
Maths (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Presentation skills
Initiative

Other requirements

What made you apply for this position?

About this company

Brookwood Lettings & Management Ltd are an independently owned agency based in New Haw, choosing to specialize in Residential Lettings & Management only. We commit to delivering a professional, fast, reliable and efficient service that will continue to give advice and support you throughout the process of finding a suitable tenant for your property. Our office prides itself on good customer service and has a courteous professional approach to all property matters. As an independent local agency and not part of a chain our services are tailor made to suit individual needs and our prices are structured to be extremely competitive, assisting you to reduce costs.

https://www.brookwoodlettings.co.uk/ (opens in new tab)

After this apprenticeship

Upon completion of the apprenticeship, you can progress your way up to Team Leader or Management level and a career in an Estate Agent.

Ask a question

The contact for this apprenticeship is:

M I T SKILLS LIMITED

hello@mitskills.com

03003032225

The reference code for this apprenticeship is VAC1000297056.

Apply now

Closes in 22 days (Monday 17 March at 11:59pm)

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