HR Support Apprentice

Summary

This is a superb opportunity to work for an award-winning local business to help the organisation as an HR Support Apprentice helping to deliver its corporate strategy through recruitment, performance management and development of the team whilst studying for an HR Support Level 3 Apprenticeship.

Annual wage: £14,625 a year
Minimum wage rates (opens in new tab)
Training course: HR support (level 3)
Hours: Monday to Friday 9am to 5pm - 7.5 hours per day including 30 minutes unpaid for lunch. 4 days on site - no remote working 1 day attendance at Chichester College
37 hours 30 minutes a week
Possible start date: Monday 24 February
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Monitor the HR inbox and be the first point of contact on general HR enquiries
Maintain data in the HR information systems
Support the Head of HR with Employee Related issues and take minutes of meetings
Update notice boards and communicate business information to employees and managers
Help monitor sickness and ensure Return to Work forms are completely for all employees
Support with onboarding of new starters and ensure all information is collated correctly
Issue routine HR letters
Complete exit interviews with leavers
Monitor and issue appropriate training for all employees
Be first point of contact for employee payroll enquires
Support with general office administration tasks
Support in the routine management of Health & Safety requirements – i.e. testing fire alarms, checking first aid kit stock

Where you’ll work

Unit E & F Decoy Road

Worthing

West Sussex

BN14 8ND

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CHICHESTER COLLEGE GROUP

Your training course

HR support (level 3)

Equal to A level

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

4 days in office and one day learning at Chichester College
6 hours remote learning per week
In house training will be provided on company systems

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Math (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Administrative skills
Team working
Patience
Good time management
Confident
Proactive
Works on own initiative
Displays empathy
Discreet
Willing to learn
Punctual
Efficent
Adaptable to change
Collaborative

Other requirements

This role is not suitable for hybrid working and the successful person will be required to work at the office when not at college.

About this company

Piglet’s Pantry is a family run award-winning handcrafted food producer who has been leading the way in the food revolution for over 10 years. Not a machine-led manufacture or an artisan small volume producer, the company has built a team of committed production assistants led by a head chef who has been with them since the start.

http://www.pigletspantry.co.uk (opens in new tab)

Company benefits

Company Pension

After this apprenticeship

A permanent role will be available on successful completion of the apprenticeship, with the possibility of progressing onto a Level 5 apprenticeship

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