Technical Support Apprentice
LEDBURY WELDING & ENGINEERING LTD
LEDBURY, HR8 2SR
Closes on Tuesday 15 April
Posted on 17 January 2025
Contents
Summary
We are looking for a Technical Support apprentice, to start their engineering career with one of the countries leading bulk fuel manufacturers. We are a friendly team based in the small town of Ledbury.
- Annual wage
-
£12,979.20 a year
Minimum wage rates (opens in new tab)
Potential to increase your wage as you progress. We are keen to reward hard working and conscientious employees
- Training course
- Engineering and manufacturing support technician (level 3)
- Hours
-
Monday to Thursday 08.00 – 16.30 hrs
Friday 08.00 – 15.30 hrs
Half an hour unpaid lunch break. Paid coffee break mid morning
39 hours a week
- Possible start date
-
Monday 8 September
- Duration
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3 years 6 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
The tech support role will entail:
- Shadowing our Technical Manager who progressed through the apprenticeship route
- Reading and completing drawings
- Liaising with other departments i.e Sales, Accounts, Production and Installation
- An aspect of admin work
Where you’ll work
NEW MILLS INDUSTRIAL ESTATE
LEDBURY
HR8 2SR
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
HEREFORDSHIRE AND WORCESTERSHIRE GROUP TRAINING ASSOCIATION LIMITED
Your training course
Engineering and manufacturing support technician (level 3)
Equal to A level
Course contents
- Follow health and safety regulations, standards, and guidance.
- Follow procedures in line with environmental and sustainability regulations, standards, and guidance. For example, segregation of resources for reuse, recycling and disposal.
- Comply with engineering standards and regulations. For example, British Standards (BS), International Organisation for Standardisation standards (ISO). European Norm (EN).
- Analyse engineering and manufacturing data and information to support technical outputs. For example, read and interpret text, data, engineering drawings, work instructions, method statements, operation manuals.
- Apply scientific, technical or engineering principles.
- Apply problem solving techniques to solutions for identified technical problems.
- Organise, plan and prioritise workflow and scheduling of work with stakeholders.
- Identify, organise and use resources to complete tasks, considering cost, quality, safety, security and environmental impact.
- Produce job specific technical outputs. For example, engineering drawings, quality control management, computer control programming, business improvement, adverse incident reports, technical investigations, equipment appraisals and specifications.
- Provide support and guidance for handover of work to stakeholders. For example, checklists, product or process status, access to supporting documents.
- Record information - paper based or electronic. For example, energy usage, equipment service records, test results, handover documents, checklists.
- Follow standard operating procedures.
- Follow manufacturer's instructions. For example, safe instructions for use of products, processes and machinery.
- Apply quality assurance and control principles and practices. For example, conduct physical checks, take samples, inspections or tests.
- Apply continuous improvement techniques.
- Apply team working principles.
- Communicate in writing with others for example, stakeholders, colleagues, and managers.
- Communicate with others verbally for example, colleagues and stakeholders.
- Use information and digital technology. Comply with GDPR and cyber security regulations and policies.
- Carry out and record learning and development activities.
- Apply equity, diversity and inclusion procedures.
- Follow health and safety regulations, standards, and guidance.
- Follow procedures in line with environmental and sustainability regulations, standards, and guidance. For example, segregation of resources for reuse, recycling and disposal.
- Comply with engineering standards and regulations. For example, British Standards (BS), International Organisation for Standardisation standards (ISO). European Norm (EN).
- Analyse engineering and manufacturing data and information to support technical outputs. For example, read and interpret text, data, engineering drawings, work instructions, method statements, operation manuals.
- Apply scientific, technical or engineering principles.
- Apply problem solving techniques to solutions for identified technical problems.
- Organise, plan and prioritise workflow and scheduling of work with stakeholders.
- Identify, organise and use resources to complete tasks, considering cost, quality, safety, security and environmental impact.
- Produce job specific technical outputs. For example, engineering drawings, quality control management, computer control programming, business improvement, adverse incident reports, technical investigations, equipment appraisals and specifications.
- Provide support and guidance for handover of work to stakeholders. For example, checklists, product or process status, access to supporting documents.
- Record information - paper based or electronic. For example, energy usage, equipment service records, test results, handover documents, checklists.
- Follow standard operating procedures.
- Follow manufacturer's instructions. For example, safe instructions for use of products, processes and machinery.
- Apply quality assurance and control principles and practices. For example, conduct physical checks, take samples, inspections or tests.
- Apply continuous improvement techniques.
- Apply team working principles.
- Communicate in writing with others for example, stakeholders, colleagues, and managers.
- Communicate with others verbally for example, colleagues and stakeholders.
- Use information and digital technology. Comply with GDPR and cyber security regulations and policies.
- Carry out and record learning and development activities.
- Apply equity, diversity and inclusion procedures.
Your training plan
Formal training is delivered at HWGTA, located in Hereford (HR4 9SX) or Worcester (WR4 9GN):
Level 3 comprises of:
Duration approximately 40-45 months.
Years 1/2 is a combination of off-the-job training at HWGTA Training Centre as well as training on site with your employer. This includes 26-42 weeks within the training Centre plus 1 day per week in a classroom setting to cover practical and theory aspects and complete EAL Level 3 Diploma in Advanced Manufacturing Engineering - Development Knowledge
Years 3/4 based full time in company developing skills in preparation for the end point assessment to gain your level 3 qualification.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End-Point Assessment.
Additional training for functional skills in English and Maths will be undertaken if needed.
There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programme.
Requirements
Essential qualifications
GCSE in:
- English and Maths (grade 4 or C above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Team working
- Eager to learn
- Take instruction
- Hard working
- Conscientious
- Good timekeeping
- Positive attitude
- Enthusiastic
About this company
Ledbury Welding and Engineering is one of the UK’s leading bulk fuel manufacturers, supplying most of the major supermarket chains with our modular filling stations, as wells as providing bulk fuel storage facilities for hauliers, coach companies etc.
After this apprenticeship
For the right candidate, this could lead to a permanent position supporting the Technical Manager.
Ask a question
The contact for this apprenticeship is:
HEREFORDSHIRE AND WORCESTERSHIRE GROUP TRAINING ASSOCIATION LIMITED
Lisa Wilkinson
lisa.wilkinson@hwgta.org
01432377002
The reference code for this apprenticeship is VAC1000296987.
Apply now
Closes on Tuesday 15 April
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