Business Administration Apprentice

Summary

You will work as part of the Employer Engagement & Business Development Team, providing dedicated administrative support across multiple functions, including business development, account management, apprenticeship recruitment and industrial placements.

Annual wage: £12,313.60 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday- Friday 8:30am- 4:30/5:00pm dependent on 30 minute or 1 hour lunch break.
37 hours a week
Possible start date: Thursday 6 February
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Key Responsibilities:

The Administrator role provides an efficient and effective apprenticeship recruitment service to employers in order to support the growth of the City of Wolverhampton College’s apprenticeship and industrial placement/work experience provision. The role is office-based and requires significant engagement with colleagues in the Employer Engagement & Business Development Team as well as the wider Apprenticeship and Curriculum delivery teams.

Support the office on a day-to-day basis to ensure that it runs effectively and efficiently. This will include dealing with enquiries (telephone, email, text and post), scheduling appointments and maintaining files and equipment
Assisting with monitoring and evaluation, including data entry into various tracking tools (SPARC and OnTrack) and databases (EBS), as well as monitoring the progress and validating the data entry
Monitoring and completing health and safety risk assessments, and ensuring insurance confirmation is in place with employers prior to work experience and apprenticeships
Maintain a diary of events for the team including on and off campus activities, resolving clashes and taking responsibility for rescheduling events when necessary in consultation with relevant staff
Handling routine financial procedures including raising invoices (via unit4), processing expenses forms and purchasing card transactions. Liaising with the other departments when queries arise
Promoting the College’s apprenticeship offer at local and regional networking events including schools, job fairs, open evenings and sector specific event, as required
To keep up-to-date with relevant labour market information (LMI) and trends in apprenticeship recruitment to identify the potential for new relationships and continue to develop services accordingly
To use and populate relevant employer relationship management systems and record details of all contacts and interactions, and working collaboratively with cross-departmental colleagues
To positively support colleagues in the Employer Engagement & Business Development Team and the wider teams with activities and events throughout the year, using every opportunity to promote the services to students, employers and other stakeholders, and to meet shared team objectives
To maintain detailed awareness of City of Wolverhampton College’s provision, to promote both the benefits and responsibilities to employers
To meet agreed performance targets related to the role and job description

Other Duties and Responsibilities:

To carry out all duties in accordance with the College’s Health and Safety policies and procedures
Events may require you to work evenings and weekends outside of your regular working hours
To carry out any other duties as directed by your Line Manager

Where you’ll work

Bilston Campus

Wellington Road

Bilston

West Midlands

WV14 6BT

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CITY OF WOLVERHAMPTON COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training will take place in the workplace at City of Wolverhampton College
Teaching sessions with take place with online learning

Requirements

Essential qualifications

GCSE in:

English and Maths (grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Analytical skills
Team working
Initiative

Other requirements

The College is committed to safeguarding and protecting the welfare of learners and expects all who work with or on behalf of the College to share this commitment. All roles within the College therefore are subject to DBS regulations. The College considers that the job holder for this role should have a DBS Enhanced. Work location: All college sites and external organisations within college catchment area for networking and promotional purposes

About this company

At City of Wolverhampton College, we want you to #DefineYourFuture. We offer a range of courses taught by our award-winning, industry-experienced professional tutors who are there to support you through your qualification to ensure you achieve your very best and have a great learning experience – as well as some fun – during your time with us. We offer everything from A Levels to vocational courses, and apprenticeships to higher education qualifications.

After this apprenticeship

There may be the opportunity of a full-time position upon successful completion of your Apprenticeship

Ask a question

The contact for this apprenticeship is:

CITY OF WOLVERHAMPTON COLLEGE

Clare McAuliffe

mcauliffec@wolvcoll.ac.uk

07767551313

The reference code for this apprenticeship is VAC1000296736.

Apply now

Closes in 12 days (Thursday 30 January at 11:59pm)

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