Operations Assistant Apprentice

Summary

The role involves working closely with and assisting the Operations Manager and the Managing Directors, who are seeking an energetic, proactive and competent individual with a can-do attitude, who is highly organised, with a flexible and agile mindset.

Annual wage

£13,000 a year

Minimum wage rates (opens in new tab)

Additional benefits include: Casual dress, free parking, and health and well-being program

Training course

Chartered manager (degree) (level 6)

Hours

Monday- Friday, with working pattern to be agreed with the employer.

33 hours a week

Possible start date

Monday 1 September

Duration

4 years

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Supporting the Operations Manager and the Managing Directors in their daily routines and tasks
Diary management and arranging meetings
Day-to-day management of the office and required supplies
Managing relationships with clients and parents to support ongoing projects
Liaising with HR, Finance, Sales, and Marketing departments
Assisting with the management of projects and ensuring timelines are followed
Organising and attending meetings for taking meeting notes, managing agendas and ensuring follow-up actions are completed
Collaborating with the Management team to implement and sustain effective business processes
Organising activities and events to facilitate support and teamwork
Preparing reports as required by the management

Where you’ll work

AMBITION BROXBOURNE BUSINESS C

PINDAR ROAD

HODDESDON

EN11 0FJ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

UNIVERSITY OF HERTFORDSHIRE

Your training course

Chartered manager (degree) (level 6)

Equal to degree

Course contents

Support the development of organisational strategies and plans. Develop and deliver operational plans; being able to set targets and KPIs, manage resources, and monitor and measure outcomes to establish operational effectiveness, efficiencies and excellence. Produce reports that clearly present information and data, using a range of interpretation and analytical processes. Gain wide support to deliver successful outcomes
Plan, organise and manage resources in order to achieve organisational goals. Identify key outcomes, develop and implement plans and monitor progress, and provide reports as required. Proactively identify risk and create plans for their mitigation. Able to initiate, lead and drive change within the organisation, identifying barriers/challenges and how to overcome them. Ability to use widely recognised project management tools
Managing budgets, controlling expenditure and production of financial reports
Use of customer insight and analysis of data to determine and drive customer service outcomes and improve customer relationships. Creative approaches to developing solutions to meet customer need
Able to identify service/organisational improvements and opportunities for innovation and growth, using qualitative and quantitative analysis of information and data and benchmarking against others
Communicate clearly, effectively and regularly using oral, written and digital channels and platforms. Use active listening and open questioning to structure conversations and discussions, and able to challenge when appropriate. Manage and chair meetings and clearly present actions and outcomes. Ability to apply influencing and persuading skills, to the dynamics and politics of personal interactions
Able to articulate organisational purpose and values. Support the creation of an inclusive, high performance work culture. Enable others to achieve by developing and supporting them through coaching and mentoring
Able to build teams, empower and motivate others to improve performance or achieve outcomes. Able to delegate to others, provide clear guidance and monitor progress. Ability to set goals and accountabilities
Able to build rapport and trust, develop networks and maintain relationships with people from a range of cultures, backgrounds and levels. Able to contribute within a team environment. Effectively influence and negotiate, being able to have challenging conversations and give constructive feedback. Work collaboratively with internal and external customers and suppliers
Able to reflect on own performance, identifying and acting on learning and development needs. Ability to understand impact on others. Can manage stress and personal well-being, and confident in knowing core values and drivers
Able to create personal development plan, and use widely recognised tools and techniques to ensure the management of time and pressure effectively, and prioritisation and strategic alignment of activities
Use evidence-based tools and ethical approaches to undertake problem solving and critical analysis, synthesis and evaluation to support decision making

Your training plan

Upon successful completion of the apprenticeship and end point assessment, the apprentice will awarded a BSc (Hons) Sports Business Management (Work-Based) which aligns with the Chartered Manager Degree Apprenticeship Standard, along with CMI accreditation
The apprentice will study via day release, one day per week at the Institute of Sport, at the University of Hertfordshire's de Havilland campus in Hatfield

Requirements

Essential qualifications

GCSE or equivalent in:

Maths and English Language (grade 4 or above)

A Level or equivalent in:

Any subjects considered (grade 104 UCAS points)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience
Physical fitness

Other requirements

The employer is seeking applicants with experience working with MS Office Applications, Agendrix, and any CRM system. It is preferable that the apprentice will have a full, clean driver's licence.

About this company

At Super Star Sport, our unwavering commitment lies in inspiring a brighter future for all children. We are dedicated to providing them with the chance to learn from our exceptionally motivated and enthusiastic team of coaches. Presently, we conduct sessions for over 6000 children each week, reaching numerous nurseries, primary schools, and children's centres nationwide. Additionally, we extend our impact through our evening and weekend sports programs and youth football teams.

https://www.superstarsport.co.uk/ (opens in new tab)

After this apprenticeship

Upon successful completion of the apprenticeship, there may be an opportunity for further employment and progression within the business

Ask a question

The contact for this apprenticeship is:

UNIVERSITY OF HERTFORDSHIRE

Jane Purday

j.purday@herts.ac.uk

The reference code for this apprenticeship is VAC1000296586.

Apply now

Closes on Sunday 23 February

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