Business Admin Level 3 Apprenticeship - Recruitment Sector
KOMPLEX GROUP LTD
TELFORD, TF2 9TZ
Closes in 20 days (Monday 10 February at 11:59pm)
Posted on 16 January 2025
Contents
Summary
Komplex Group is a leading national care provider, delivering nurse-led care in clients' own homes, specialising in complex care for both adults and children. Due to our continued expansion, we are looking for a motivated, confident, and passionate Recruitment and Compliance Administrator to join our team at our Head Office in Telford.
- Annual wage
- £15,704 a year
- Training course
- Business administrator (level 3)
- Hours
-
9:00 AM to 5:00 PM. Monday to Friday.
40 hours a week
- Possible start date
-
Tuesday 11 February
- Duration
-
1 year 6 months
- Positions available
-
2
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
• Liaising with candidates on a day-to-day basis
• Shortlisting candidate for interview
• Conducting interviews
• Following policies and procedures to ensure candidates are cleared to work
• Performing compliance checks using external platforms.
• Organising training across the group
• Maintaining high standards of compliance in line with CQC regulations.
• Meeting candidates face-to-face
• Keeping trackers up to date
Where you’ll work
ST. JAMES HOUSE
HOLLINSWOOD ROAD
CENTRAL PARK
TELFORD
TF2 9TZ
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
JUNIPER TRAINING LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
- Business Administrator Level 3 Apprenticeship
- 20% off the job training
- End point assessment
- Maths and English functional skills if required
Requirements
Essential qualifications
GCSE in:
- maths & English (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Analytical skills
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Other requirements
Virtual GP Access: Free GP consultations for you, your partner, and your children (up to 22 years old—yes, we know they’re not technically a child after 18). • Routine Dental Treatment: Get up to £60 towards any treatment. • Dental Accident and Injury: Up to £200 towards any treatment. • Optical Benefits: £65 per year towards new glasses, contact lenses, or eye tests. • Specialist Consultations, Diagnostic Tests, and Scans: £200 towards any treatment. • Therapies: £150 towards physiotherapy, acupuncture, or osteopathy. • Chiropody: £25 towards any treatment. • 24-Hour Advice Line: Access to professional advice and support whenever you need it. • High-Street Discounts: Exclusive perks and savings at your favourite stores. • Discounted Gym Access: discounts available at local gyms. • Work on Exciting Projects: Help grow a thriving Dubai-based brand and contribute to its global expansion. • Supportive Culture: A creative environment where your ideas and input make a real impact. • Career Growth: Endless opportunities to develop within a forward-thinking healthcare company. Take ownership of projects, contribute innovative ideas, and truly make a difference.
About this company
Helping people to feel comfortable in their own home – no matter how complex their needs – is at the heart of everything we do. Every client is treated as the unique person they are, with their own operations manager overseeing their care plan to ensure they receive the best possible care, which is right for them and their needs. Our experienced, specialist team is able to manage, train and assess care packages for individuals or on behalf of commissioners. All of our procedures are led by nurses, and our unique approach to staffing means we can get the right care in place quickly. We are not only a care provider – we want to change the way things are done in the care industry. Our training academy is run by specialists with many years of experience working in a range of clinical settings, who are committed to raising standards across the industry, as well as training our own nursing staff. That means we have access to a network of highly-trained professionals with a wide range of experience and skills to meet a wide range of needs. We never refuse a case until every option has been explored – we will always consider every care package.
After this apprenticeship
- Full time role with the company or a career progression opportunity
Ask a question
The contact for this apprenticeship is:
JUNIPER TRAINING LIMITED
Paul Nightingale
paul.nightingale@junipertraining.co.uk
07395789959
The reference code for this apprenticeship is VAC1000296556.
Apply now
Closes in 20 days (Monday 10 February at 11:59pm)
When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.