Business Administration Apprentice

SKRIBES COMMERCIAL INVENTORY SPECIALISTS LTD

Birmingham, B1 1QU

Closes in 24 days (Friday 14 February at 11:59pm)

Posted on 17 January 2025

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Summary

Looking for a non-office admin job? As our Apprentice, you'll visit City Centre properties, gathering data and creating reports for Letting Agents and Landlords. Expect a lot of walking and an active, physically demanding role. You'll explore the City Centre and occasionally travel beyond it. Perfect for those who love a dynamic job!

• Annual wage: £11,778 a year

  Minimum wage rates (opens in new tab)

  Pay starts at £7.55 per hour and £10 per hour for driver specific roles. You must successfully complete a 6-month probationary period.

• Training course: Business administrator (level 3)
• Hours: 30 hours per week Monday – Saturday, days and hours will vary ( 40 hours per week during September and any busy periods) You may be required to work some bank holidays as bank holidays are classed as normal working days. Shifts to be confirmed.

  30 hours a week

• Possible start date:

  Monday 17 February

• Duration:

  1 year 9 months

• Positions available:

  1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

As a Business Admin Apprentice (Trainee Property Inventory Clerk) your day to day duties include:

o   Collecting and returning keys to Lettings Agents

o   Producing highly detailed property reports by inputting relevant property data into handheld mobile devices that contain accurate description and supporting photographs

o   Obtaining all property meter readings (gas, electric and water) for the days reports

o   Using own judgement in order to make sensible decisions regarding actions required during property inspections

o   Checking own reports for accuracy and quality

o   Completing all reports within agreed timescales

o   Meeting Tenants or Landlords at properties occasionally

o   Strengthening Customer relations through regular professional communication regarding property inspections face to face, by mobile and email

o   Ensuring an excellent Customer experience at all times

o   Resolving any customer service issues or queries from Customers

Maintaining regular and consistent attendance, punctuality, personal appearance, and adherence of relevant company policies and procedures

Where you’ll work

Suite 304

Lonsdale House

52 Blucher Street

Birmingham

B1 1QU

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

IXION HOLDINGS (CONTRACTS) LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Our Business Administration Level Training program is designed to be delivered through a blended learning approach, combining online sessions and self-study hours. This hybrid method ensures comprehensive and flexible training that can cater to diverse learning styles and schedules on monthly basis. 

Requirements

Essential qualifications

GCSE in:

• English (grade 5 (C/B))
• Math's (grade 4 ( C))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Administrative skills
• Number skills
• Physical fitness

Other requirements

We believe in being as environmentally friendly as possible and therefore walk between jobs that are located within the Birmingham City Centre instead of using transport. You will be on your feet all day, walking for up to a maximum of 30 minutes at a time whilst walking between properties which could mean walking up to 2 hours per day. Time taken to walk between properties and Letting Agents can be 5-30 minutes depending on location. You will be continuously stood up whilst report writing within the properties. In the winter properties can get cold as they will have been left empty and you will have to face the cold and rain whilst walking between properties. In the summer properties will get a little hot, as they will have been left empty. During Check Out inspections some properties may be left in a dirty/untidy condition by tenants and items will need to be handled in order to be examined (disposable latex/rubber gloves can be worn).

About this company

Skribes Commercial Inventory Specialists Ltd provide property report services in the form of property inspections and detailed report writing to Residential Lettings Agents and Landlords within the Birmingham City Centre and surrounding areas. We primarily provide a full range of Inventory reports at various stages of a rental tenancy cycle – Inventory reports, Check In reports, Mid Term reports, Check Out reports. We also provide Legionella Risk Assessments as a secondary service. Our services help Letting Agents manage their rented properties effectively and protect Landlords and Tenants from unfair financial losses at the end of the tenancy. Our mission is to make our Customers lives easier and save them time and money through high quality reporting and a fast-same day service. We are looking for people to provide our full range of digital reports and conduct property inspections. Most of the time no one is living in the properties and most of the properties we inspect are rented apartments in the Birmingham City Centre so you will be on your feet all day, walking around the City Centre. For drivers you will be expected to cover the surrounding areas that are driving jobs. We are a growing Company with big aspirations. We are now growing a team to expand our operations. As we are growing there will be plenty of room for progression and development and we are after people who enjoy learning and developing and would be excited at having a career with us.

https://www.skribes.co.uk/ (opens in new tab)

Company benefits

● 28 days holiday in total. ● Your Birthday off.

After this apprenticeship

Permanent position upon completion. Progression to Management or other Senior positions for Top Performers, suited to their skillset and career goals!

Ask a question

The contact for this apprenticeship is:

IXION HOLDINGS (CONTRACTS) LIMITED

Craig Ruff

Craig.Ruff@shaw-trust.org.uk

The reference code for this apprenticeship is VAC1000296552.

Apply now

Closes in 24 days (Friday 14 February at 11:59pm)

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