Office Administration Apprenticeship

Summary

A fantastic opportunity to kick start a career with a local, growing business. As a small team, the successful candidate will learn and contribute various aspects of the business through out their apprenticeship. If you are looking to get hands-on with how a business runs and progress your career with its growth, this is a great opportunity.

Annual wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday: 09:00 - 17:00 including 30-minute lunch break.
37 hours 30 minutes a week
Possible start date: Monday 10 February
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

As part of a small, friendly and growing team, the successful candidate will have the opportunity to contribute and learn numerous aspects of the day-to-day administration of the business. This will include:

Performing stock operations to maintain stock levels, control goods in and out and undertake regular stock takes
Engage in direct communication with clients to assist with any enquiries
Generate and issue quotations, following up with those with have been sent
Ensuring the efficient and accurate processing of orders
Performing other general administration duties including the appropriate filling of documents

Where you’ll work

UNIT 25, RALEIGH HALL INDUSTRIAL ESTATE

ECCLESHALL

STAFFORD

ST21 6JL

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

STOKE ON TRENT COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training will be work-based with frequent visits from a designated Skills Coach to help support your learning
Apprentices can also make use of facilities at either of Stoke-on-Trent College's campuses to aid their development

Requirements

Essential qualifications

GCSE in:

English (grade C/4 or above)
Maths (grade C/4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Problem solving skills
Logical
Initiative

Other requirements

If able, you may sometimes need to help in the loading and/or unloading of deliveries.

About this company

Establish in 2009, DRM Technic's friendly team are one of the UK's leading suppliers of gas conditioning equipment. DRM is also a renowned manufacturer of Continuous Emissions Monitoring Equipment and provide install, maintenance, service and repair services across the UK and beyond.

https://www.drmtechnic.com/ (opens in new tab)

After this apprenticeship

The right candidate will have the opportunity to stay on as a permanent member of the team. As the business grows and new ventures develop, there may then be good progression opportunities and a long-term career.

Ask a question

The contact for this apprenticeship is: