Business Administration Apprentice Required

Summary

This is an incredible chance to launch your career with a reputable company in a dynamic office apprenticeship. The role will be diverse, offering numerous opportunities for learning and growth in the field of business administration.

Annual wage

£15,704 a year

Minimum wage rates (opens in new tab)

The company will offer opportunities to increase pay subject to regular performance reviews.

Training course

Business administrator (level 3)

Hours

Monday - Friday, 8.00am - 5.00pm (1/2 lunch break)

40 hours a week

Possible start date

Monday 10 February

Duration

1 year 3 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Duties and responsibilities will include:

When answering the phone to customers, they will answer all their questions they may have, take their bookings and their payments
Experience of using a wide range of computer packages including Microsoft Word, Excel and Outlook (or equivalent)
Be customer focused with good communication skills, both spoken and written
Effective organisation skills
Ability to produce consistently accurate work
The ability to work as part of a team

Where you’ll work

93 Cato Street

Nechells

B7 4TS

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

THE NVQ TRAINING CENTRE LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Standard
Teaching and learning the skills, knowledge and behaviours within Business Administration

Requirements

Essential qualifications

GCSE or equivalent in:

Maths (grade 4 / C or above)
English (grade 4 / C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Administrative skills
Attention to detail
Communication skills
Customer care skills
Initiative
IT skills
Organisation skills
Problem solving skills
Team working

Other requirements

Have you checked the suitability of the location, pay and hours prior to applying for this fantastic apprenticeship opportunity?

About this company

Professional drainage solutions tailored to your home or business needs. Identify drainage issues fast with professional surveys. Clear blocked drains quickly with expert solutions

After this apprenticeship

The company are looking to invest in their workforce and develop long term career opportunities for apprentices that successfully achieve their apprenticeship

Ask a question

The contact for this apprenticeship is:

THE NVQ TRAINING CENTRE LIMITED

The reference code for this apprenticeship is VAC1000296461.

Apply now

Closes in 14 days (Friday 31 January)

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After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

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