Car Sales Executive - Apprentice
MotorSphere
Sandy, SG19 1SA
Closes in 16 days (Saturday 1 February at 11:59pm)
Posted on 15 January 2025
Contents
Summary
As a Sales Executive Apprentice, you will work closely with our sales team to support day-to-day operations, gain valuable sales skills, and contribute to the overall success of the dealership.
- Annual wage
- £13,312 a year
- Training course
- Customer service practitioner (level 2)
- Hours
-
Monday - Friday, 08:30 - 17:00. May work Saturday mornings as overtime.
40 hours a week
- Possible start date
-
Thursday 20 February
- Duration
-
1 year
- Positions available
-
2
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Assist customers with inquiries, both in-person and online, about available vehicles.
- Learn the process of identifying customer needs and matching them with suitable vehicles.
- Shadow experienced sales executives to understand the sales process, from initial contact to vehicle handover.
- Assist in maintaining the showroom, ensuring vehicles are presented to a high standard.
- Help with the preparation of vehicle documentation, including sales contracts and financing agreements.
- Maintain a positive and friendly attitude when dealing with customers.
- Gain product knowledge on all vehicles in stock and be able to communicate key features to customers.
- Support the sales team in achieving monthly sales targets.
- Participate in marketing initiatives, including social media promotion and customer outreach.
Where you’ll work
8-10 Tyne Road
Sandy
SG19 1SA
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
UK TRAINING & DEVELOPMENT LIMITED
Your training course
Customer service practitioner (level 2)
Equal to GCSE
Course contents
- Use a range of questioning skills, including listening and responding in a way that builds rapport, determines customer needs and expectations and achieves positive engagement and delivery.
- Depending on your job role and work environment: Use appropriate verbal and non-verbal communication skills, along with summarising language during face-to-face communications; and/or
- Depending on your job role and work environment: Use appropriate communication skills, along with reinforcement techniques (to confirm understanding) during non-facing customer interactions.
- Depending on your job role and work environment: Use an appropriate ‘tone of voice’ in all communications, including written and digital, that reflect the organisation’s brand.
- Provide clear explanations and offer options in order to help customers make choices that are mutually beneficial to both the customer and your organisation.
- Be able to organise yourself, prioritise your own workload/activity and work to meet deadlines.
- Demonstrate patience and calmness.
- Show you understand the customer’s point of view.
- Use appropriate sign-posting or resolution to meet your customers needs and manage expectations.
- Maintain informative communication during service recovery.
Your training plan
- An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Requirements
Desirable qualifications
GCSE in:
- Maths And English (grade Grade A*/9 – C/4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Customer care skills
- Problem solving skills
- Number skills
- Team working
- Initiative
- Patience
About this company
Welcome to Motorsphere, your premier destination for exceptional vehicles and unparalleled service. Located at the heart of the automotive world, we pride ourselves on offering a curated selection of high-quality new and pre-owned vehicles that cater to every lifestyle and budget. Whether you’re in the market for a sleek sports car, a family-friendly SUV, or a reliable commuter vehicle, Motorsphere has something for everyone.
After this apprenticeship
- Full-time position on successful completion of the apprenticeship
Ask a question
The contact for this apprenticeship is:
MotorSphere
Haris Mahmood
harismahmood@motorsphere.co.uk
07532638135
The reference code for this apprenticeship is VAC1000296389.
Apply now
Closes in 16 days (Saturday 1 February at 11:59pm)
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