Business Administration Apprentice Level 3 - Solicitors & Legal Setting - Liverpool
MESSRS BELL LAMB & JOYNSON (RUNCORN)
LIVERPOOL, L9 4ST
Closes in 20 days (Monday 10 February at 11:59pm)
Posted on 14 January 2025
Contents
Summary
We are growing our presence in Liverpool - Join our team as a Business Administrator Apprentice. Due to the expansion of Bell Lamb & Joynson Solicitors, an exciting opportunity has arisen to join our rapidly growing team in our soon to be refurbished office in Liverpool as a Business Administrator Apprentice.
- Annual wage
-
£13,312 a year
Minimum wage rates (opens in new tab)
Wage to increase to £7.55 PH as of April 2025
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 9.00am - 5.00pm.
40 hours a week
- Possible start date
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Tuesday 11 February
- Duration
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1 year 6 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Be the first point of contact for our clients in person and on the telephone
- Ensure that clients feel supported and valued delivering award-winning client liaison
- The ability to handle inbound phone calls
- Deliver great customer service
- Provide support to the wider administration team as required
- Opening and logging incoming post, Sending out post and parcels
- Using our in-house system to upload documents to client files
- Photocopying and filing
- Booking meeting rooms and appointments
Where you’ll work
39 WALTON VALE
LIVERPOOL
L9 4ST
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
JUNIPER TRAINING LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
- Business Administrator Level 3 Apprenticeship
- 20% off the job training
- End point assessment
- Maths and English functional skills if required
Requirements
Essential qualifications
GCSE or equivalent in:
- English & maths (grade A*-C/ 4-9)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Analytical skills
- Team working
- Creative
- Initiative
- Non judgemental
- Physical fitness
- Confident Telephone Manner
- Ability to prioritise tasks
- Professional manner
Other requirements
Why Work for Bell Lamb & Joynson Solicitors? • Established in 1821, Bell Lamb & Joynson Solicitors is a multi-award-winning law firm, with offices across North Cheshire and Merseyside. • We are a forward-thinking firm which has invested heavily in both IT and staff with clear opportunities for advancement, progression, and training within the firm, with 66% of the current partners being trainee solicitors within the firm. • We are market-leading in terms of the technology we deploy and have been paper free across the firm for several years. • We are the number 1 rated firm locally on Review Solicitors for the services we provide and are highly rated nationally. • Bell Lamb & Joynson are enjoying a period of sustained growth and is one of the fastest-growing traditional high-street firms in the area. • Supportive and friendly culture. Following our 2oo year anniversary we are focusing on our people and our culture. • We pay competitive salaries and believe strongly in a sustainable work-life balance - remembering that even though we are dealing with serious matters and individuals in difficult circumstances it is important to have fun with our colleagues. • Staff Rewards and recognition – offering discounts on leisure, shopping, and free services such as well-being, confidential counselling, and support. • Individual and Team performance incentives • Discounted legal services for colleagues, friends, and family. • We love to support and get involved in the local communities that we serve. • Death in Service Benefit. • Pension Plan. • Up to 20 days holiday + Bank Holidays. • We shut down at Christmas. These days are paid in additional to your annual leave. • Staff Rewards Scheme via perk box – offering discounts on leisure, shopping, and free services such as well-being and support. Additional rewards and team-building opportunities if department targets are met.
About this company
• Established in 1821, Bell Lamb & Joynson Solicitors is a multi-award-winning law firm, with offices across North Cheshire and Merseyside.We are a forward-thinking firm which has invested heavily in both IT and staff with clear opportunities for advancement, progression, and training within the firm, with 66% of the current partners being trainee solicitors within the firm.
After this apprenticeship
Full-time position with the business or further professional development.
Ask a question
The contact for this apprenticeship is:
JUNIPER TRAINING LIMITED
Paul Nightingale
paul.nightingale@junipertraining.co.uk
07395789959
The reference code for this apprenticeship is VAC1000296275.
Apply now
Closes in 20 days (Monday 10 February at 11:59pm)
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