Business Administrator Apprentice

Summary

We are excited to offer an opportunity for a Business Administrator Apprentice to join our dedicated team, we’re seeking a motivated, enthusiastic individual eager to begin a rewarding career in business administration. This role provides the perfect blend of hands-on experience and professional development within a fast-paced environment.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday to Friday 9AM - 5PM

37 hours 30 minutes a week

Start date

Monday 5 May 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Administrative Support:

Provide general administrative support to departments, including filing, document preparation, and scheduling.
Maintain accurate records and manage data entry into relevant systems.
Organize and distribute incoming correspondence, including emails, letters, and telephone calls.

Customer Service:

Act as a point of contact for internal and external inquiries, ensuring a professional and efficient response.
Assist in resolving customer queries, ensuring high levels of customer satisfaction.

Financial Administration:

Support the finance team with tasks such as invoicing, expense processing, and tracking payments.
Assist with purchase orders and supplier communications.

Project Support:

Provide administrative assistance on key projects, including tracking progress and preparing reports.
Assist in coordinating meetings and events, including preparing agendas, booking venues, and taking minutes.

Document Management:

Help with the creation and management of company documents, ensuring accuracy and compliance with company standards.
Assist in managing digital filing systems and ensuring data is securely stored.

Health & Safety Compliance:

Assist in maintaining health and safety records and support adherence to relevant regulations.

Other Duties:

Provide general support across other business areas as required.
Assist in the continuous improvement of processes to enhance efficiency.

Where you’ll work

UNIT 5
ARCADIA PARK
TOWERS BUSINESS PARK
WHEELHOUSE ROAD
WS15 1UZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

THE APPRENTICE ACADEMY LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training will take place at Truck Cranes LTD. Rugeley. WS15 1UZ

More training information

Business Administrator Apprentice – Training Process

At Truck Cranes LTD, we are committed to supporting apprentices through structured, hands-on training and professional development. The following outlines the key stages of the training process:

1. Induction & Onboarding (Weeks 1–2):

Introduction to the company, values, and key departments.
Health & Safety training and system overviews.
Meet the team and understand the apprentice role.

2. Core Skills Development (Months 1–3)
Learn administrative duties: filing, scheduling, data entry.
Support with document preparation and correspondence.
Develop customer service and communication skills.
Introduction to invoicing, expenses, and supplier interactions.

3. Departmental Rotation & Mentoring (Months 4–6):

Rotate through departments to gain wider business exposure.
Shadow experienced team members and assist with real tasks.
Support meeting coordination, minute-taking, and internal projects.
Begin managing basic tasks with supervision.

4. Increased Responsibility (Months 7–9):

Handle routine admin tasks independently.
Support financial tracking, purchase orders, and document management.
Maintain health & safety records.
Contribute to internal process improvement.

5. Preparation for Completion (Months 10–12):

Take ownership of small projects or responsibilities.
Finalise apprenticeship portfolio and review learning outcomes.
Prepare for end-point assessment and discuss progression opportunities.

Ongoing Support:

Monthly reviews with line manager.
Access to a mentor for guidance.
Regular check-ins with training provider to align with qualification.
Opportunities to grow and contribute to a dynamic team.

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Problem solving skills
Administrative skills
Logical
Team working
Non judgemental

About this company

Truck Cranes LTD is a trusted name in the lifting solutions industry, known for delivering high-quality crane hire and lifting services across the UK. With years of experience and a strong commitment to safety, innovation, and customer satisfaction, we support projects of all sizes — from small-scale jobs to major infrastructure developments. Our team takes pride in offering reliable equipment, expert advice, and exceptional service. As we continue to grow, we’re dedicated to investing in new talent and providing opportunities for development and progression within a dynamic, supportive working environment. Learn more about us at www.truckcranesltd.co.uk

http://www.truckcranesltd.co.uk (opens in new tab)

After this apprenticeship

Career Progression After Apprenticeship

Successful completion of the Business Administrator Apprenticeship opens up several exciting career paths within Truck Cranes LTD and the wider industry. Depending on performance, interests, and business needs, progression may include:

1. Permanent Business Administrator Role

Opportunity to move into a full-time position within the admin team.

Take on more responsibility for key tasks, projects, or systems.
Support senior management with higher-level administrative functions.

2. Specialist Pathways

As your experience grows, you may choose to focus on a specific area, such as:

Finance Assistant / Finance Administrator

Supporting budgeting, invoicing, and supplier relations.
Project Support Officer
Assisting project managers with planning, tracking, and reporting.
Customer Service Executive
Leading customer communications and service delivery improvements.
Health & Safety Administrator
Supporting compliance, audits, and safety documentation.

3. Further Education & Training

Opportunity to progress to a Level 4 Business Administration or Team Leader/Supervisor apprenticeship.

Enrolment in job-specific qualifications such as AAT (Accounting), PRINCE2 (Project Management), or CIPD (HR) depending on your chosen path.

4. Long-Term Development

With continued development and proven performance, you could work toward:

Office/Operations Manager
Overseeing admin teams, processes, and supporting company operations.
Project Manager
Leading company projects with full responsibility for delivery and outcomes.
Departmental Lead Roles
Specialising in finance, HR, or logistics depending on business needs and your career interests.

Truck Cranes LTD is committed to internal development, so apprentices who show initiative, reliability, and growth are well-placed for long-term career opportunities within the company.

Ask a question

The contact for this apprenticeship is:

TRUCK CRANES LTD

Andrew Rigby

andy@truckcranesltd.co.uk

01889358580

The reference code for this apprenticeship is VAC1000278000.

Apply now

Closes in 5 days (Friday 25 April 2025 at 11:59pm)

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