IT Helpdesk Print Engineer Apprentice
KRL GROUP LTD
HULL, HU7 0YF
Closes in 23 days (Monday 28 October at 11:59pm)
Posted on 5 September 2024
Contents
Summary
KRL Group are looking for an IT Helpdesk Print Engineer Apprentice to join their team. In this role, you will provide IT help desk support for customers and engineers by diagnosing and resolving print, scan and software. This role will help you gain the experience and confidence needed to become a valuable part of the team.
- Annual wage
- £12,480 a year
- Training course
- Digital support technician (level 3)
- Hours
-
Monday to Friday, 8:30am - 5:00pm.
37 hours a week
- Possible start date
-
Tuesday 29 October
- Duration
-
1 Year 6 Months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Provide IT help desk support for customers and engineers by diagnosing and resolving print, scan and software issues
- Assist with on-site installation of hardware when and where necessary
- Undertake the update or installation of software for existing and new equipment
- Undertake project work that will support business efficiency and effectiveness
- Install and support MPS systems used by KRL
Where you’ll work
BILLWIN HOUSE
MALMO ROAD
HULL
HU7 0YF
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
HULL BUSINESS TRAINING CENTRE LIMITED
Your training course
Digital support technician (level 3)
Equal to A level
Course contents
Your training plan
Advanced Level Apprenticeship in IT Digital Support Technician consisting of:
- Level 3 Apprenticeship in IT Digital Support Technician
- Level 2 Functional Skills in Mathematics (if applicable)
- Level 2 Functional Skills in English (if applicable)
You will be required to attend a half-day session at the Training Centre per week where you will work towards any functional skills (where needed) that are required, alongside enhancing your IT knowledge and capabilities. Additional off the job training will also be required as part of the Apprenticeship.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Initiative
About this company
KRL provide Photocopiers, office printers and document solutions that help make office life easier We’ll help you reduce the cost of your office printers and copiers and help you manage your documents more efficiently. We specialise in helping businesses just like yours with office printer, copier and scanner hardware, and document management solutions. You’ll benefit from our unique position as a completely independent dealer, with a dedicated and friendly team that puts customer care first. Great service makes KRL the preferred print partner for over 800 businesses in the region.
After this apprenticeship
- After the Apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education.
Ask a question
The contact for this apprenticeship is:
HULL BUSINESS TRAINING CENTRE LIMITED
Mya Buckingham
mya@hullbusiness.co.uk
The reference code for this apprenticeship is VAC1000275233.
Apply now
Closes in 23 days (Monday 28 October at 11:59pm)
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