L3 IT Support Technician Apprenticeship
NETSERVE LIMITED
Southampton, SO15 1GQ
Closes in 26 days (Thursday 31 October)
Posted on 5 September 2024
Contents
Summary
Are you looking to kick start your career in IT with a supportive employer? If you have a passion for IT, an interest in troubleshooting and great communication skills, this role could be ideal for you. PETA are proud to be working with NetServe to support them with the recruitment and training in Southampton.
- Annual wage
-
£16,000 a year
Minimum wage rates (opens in new tab)
Starting wage will be £16,000 to £20,000
- Training course
- Information communications technician (level 3)
- Hours
-
Monday - Friday, 09.00 - 17.30.
37 hours a week
- Possible start date
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Monday 4 November
- Duration
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1 Year 10 Months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
An exciting opportunity has arisen for an aspiring IT Technician Apprentice to join Netserve! If you are looking to progress in the IT industry and hardware repair, then this is the right job for you. The successful applicant will undertake a Level 3 Information Communication Technician Technical Support apprenticeship.
This apprenticeship not only provides an opportunity to develop your skills and knowledge but also opens doors to various progression opportunities within our organisation. The starting wage will depend on your experience.
We are seeking a motivated and enthusiastic IT Apprentice to join our team. This is an excellent opportunity to gain hands-on experience and develop your skills in a dynamic and supportive environment. Joining the team as an IT Support Apprentice, your day to day duties will involve:
- Solving IT problems and provide fantastic customer service
- Assisting senior technicians with troubleshooting challenging issues
- Working on infrastructure projects to learn aspects of networking
- Collaborating with other IT technicians on a daily basis
- Conducting network troubleshooting and diagnostic activities
- Assisting in the implementation and maintenance of IT security measures
- Performing routine network and server maintenance tasks, such as updates and patching
Where you’ll work
Unit 23 , Loveridge Trading Estate
Southbrook Road
Southampton
SO15 1GQ
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
PETA LIMITED
Your training course
Information communications technician (level 3)
Equal to A level
Course contents
Your training plan
As an IT Apprentice, you will be studying towards a level three ICT Support Technician apprenticeship. This apprenticeship is 22 months in length and will involve ongoing onsite training and mentoring from the Netserve team combined with 25 days of off the job training at the PETA training centre in Cosham.
Requirements
Essential qualifications
GCSE in:
- English (grade C/4)
- Maths (grade C/4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- A passion for IT
- Self-motivated
- Keen desire to learn
- Strong customer service skills
- Service-based role experience
- Knowledge of Microsoft Office
- Knowledge of Office 365
- Knowledge of Azure
- Able to diagnose issues
- Able to troubleshoot
- Able to gather information
- Able to provide solutions
- Proactive attitude
- Excellent communication skills
- Team player
- Adaptable and flexible
- Commitment
- Deliver high quality results
- Driving licence is desirable
Other requirements
Benefits: Holiday allowance (28 days including bank holidays, with additional days for years of service). Time Off In Lieu scheme. Clear progression pathways. Comprehensive training in Level 4 Network Engineering. Work social events. Pension scheme.
About this company
Netserve is a dynamic and growing MSP located in central Southampton, specialising in providing a comprehensive range of services including: IT Support, Network Infrastructure, Cyber Security, and Microsoft 365 products.
After this apprenticeship
- This apprenticeship not only provides an opportunity to develop your skills and knowledge but also opens doors to various progression opportunities within our organisation.
Ask a question
The contact for this apprenticeship is:
PETA LIMITED
The reference code for this apprenticeship is VAC1000275071.
Apply now
Closes in 26 days (Thursday 31 October)
When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.
After signing in, you’ll apply for this apprenticeship on the company's website.