Security Apprentice (IPT & TYNE DOCK)

Summary

An exciting opportunity to join Port of Tyne, one of the UK's most innovative and efficient deep-sea ports, situated on the North East coast and managing cargoes across five continents. You will be assisting with the operation of the International Passenger Terminal, and at Tyne Dock, as well as maintaining effective security arrangements.

Annual wage: £14,098.76 a year
Minimum wage rates (opens in new tab)
Training course: Professional security operative (level 2)
Hours: Working Days: Monday to Friday Times: TBC
37 hours 30 minutes a week
Possible start date: Monday 17 February
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Assist with maintaining effective security arrangements, including ensuring that the requirements for pass security, personal and vehicle searches are carried out and comply with ISPS code and other statutory regulations
Assist with the operation of gates, barriers, traffic control and other access controls
Assist with the completion of records, log sheets, and search forms as required and reporting of deficiencies, events or incidents
Where requested assist with investigation of incidents and the onward reporting
Support with undertaking foot and mobile patrols; CCTV surveillance; and control room duties
Assist with the administration of the vehicle ID and permit administration system including the production of security passes
Dealing with visitors and general enquiries appropriately and Communicating company policies and procedures to others
Assisting with carrying out day to day checks of equipment, fault reporting, and logging
Assisting with general house-keeping in the terminal and security gates/office, and externally
Participation in safety/security drills, exercises, and training (including staff familiarisation)
Assist with responding to incidents and emergencies and the callout of appropriate staff and emergency services
Assist with the evacuation of the terminal building and Tyne Dock estate due to fire or terrorist threat
Support the Marine Department in the planning of vessel movements and the berthing and un-berthing of vessels

The above list is not exhaustive and other duties may be attached to the post from time to time. Variations may also occur to the duties and responsibilities without changing the general character of the post.

Where you’ll work

Tyne Dock

South Shields

Tyne and Wear

NE34 9PL

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

MERCURY TRAINING SERVICES LTD

Your training course

Professional security operative (level 2)

Equal to GCSE

Course contents

Follow assignment instructions relevant to operational duties.
Carry out work in compliance with all regulations, guidance, legislation and organisational policies and procedures.
Use security systems, applications and software, technology and equipment in line with organisational and operational requirements.
Take action in the event of an incident, disruption, alarm activation or emergency, liaising with relevant people, escalating when necessary and recording actions and outcomes to meet guidance or organisational requirements.
Complete and maintain accurate documentation or reports to meet current legislation, guidance, or organisational requirements.
Challenge suspicious activities on or around the site and apply SCaN principles (see, check, and notify).
Deliver customer service to all stakeholders, responding to the needs of individuals.
Navigate a site plan or map of their working environment and areas.
Carry out observation of designated areas, report and record any irregularities mitigating security and safety threats.
Use digital communication applications and information management systems to communicate, learn, share, and record information.
Use personal protection equipment (PPE) correctly.
Use verbal and non-verbal communication skills (for example the 'Power of Hello’) when interacting with individuals.
Use an appropriate tone of voice in all communications that reflect the organisations or client’s values.
Contribute to review and improve the daily operating processes and procedures.
Defuse potential conflict situations.
Identify the component parts of explosive and incendiary items, firearms, and other prohibited items.
Carry out dynamic risk assessments at sites or locations.
Carry out various searches (for example, of areas, people, vehicles or items) in a operational security capacity.
Apply operational security access control systems, procedures, and forms of authorisation in crowded space environments or publicly accessible locations.
Identify, handle or potentially confiscate sensitive material, dangerous or prohibited items.
Patrol assigned areas for operational security to control access, detect and respond to unwanted activities, communicate, and report findings.
Deploy the correct type of barrier in an operational security context safely.
Carry out vehicle safety checks and basic maintenance on CViT vehicles.
Operate specially adapted vehicles' security system including load and unload mode.
Calculate the shortest and safest route between vehicle and collection point.
Read maps to find locations for CViT and re-route in case of traffic or diversions (paper map and/or sat nav technology).
Use communications and mapping equipment when operating a CViT vehicle.
Carry out various searches (for example, of areas, people, vehicles or items) in a mobile security capacity.
Patrol assigned areas for mobile security to control access, detect and respond to unwanted activities, communicate, and report findings.
Deploy correct type of barrier in a mobile security context safely.
Carry out vehicle safety checks and basic maintenance on mobile security vehicles.
Read maps to find locations for mobile security response and re-route in case of traffic or diversions (paper map and/or sat nav technology).
Use communications and mapping equipment when operating a mobile security vehicle.
Carry out various searches (for example, of areas, vehicles, or items) from the control room.
Apply control room access control systems, procedures, and forms of authorisation in crowded space environments or publicly accessible locations.
Scan and track assigned areas for control room to control access, detect and respond to unwanted activities, communicate, and report findings.
Deploy correct type of barrier in a control room context safely.
Identify and use components of a control room system.
Gather and store CCTV footage for evidential use.
Follow assignment instructions relevant to operational duties.
Carry out work in compliance with all regulations, guidance, legislation and organisational policies and procedures.
Use security systems, applications and software, technology and equipment in line with organisational and operational requirements.
Take action in the event of an incident, disruption, alarm activation or emergency, liaising with relevant people, escalating when necessary and recording actions and outcomes to meet guidance or organisational requirements.
Complete and maintain accurate documentation or reports to meet current legislation, guidance, or organisational requirements.
Challenge suspicious activities on or around the site and apply SCaN principles (see, check, and notify).
Deliver customer service to all stakeholders, responding to the needs of individuals.
Navigate a site plan or map of their working environment and areas.
Carry out observation of designated areas, report and record any irregularities mitigating security and safety threats.
Use digital communication applications and information management systems to communicate, learn, share, and record information.
Use personal protection equipment (PPE) correctly.
Use verbal and non-verbal communication skills (for example the 'Power of Hello’) when interacting with individuals.
Use an appropriate tone of voice in all communications that reflect the organisations or client’s values.
Contribute to review and improve the daily operating processes and procedures.
Defuse potential conflict situations.
Identify the component parts of explosive and incendiary items, firearms, and other prohibited items.
Carry out dynamic risk assessments at sites or locations.

Your training plan

Your training will include in-depth knowledge, skills and behaviours and will involve developing, implementing, maintaining and improving safety & security services
All training takes place at work during your working hours, not at home
Qualification: Level 2 Professional Security Operative

Requirements

Essential qualifications

GCSE in:

English (grade Grade 4-9 (C or above))

Desirable qualifications

GCSE in:

Mathematics (grade Grade 4-9 (C or above))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Customer care skills
Enthusiasm
Willingness to learn

About this company

Port of Tyne is one of the UK's most innovative and efficient deep-sea ports, situated on the North East coast and managing cargoes across five continents. We're committed to collaborating with all our customers, allowing us to push for innovative solutions, handle diverse cargoes, and offer unparalleled services. Our colleagues are at the heart of all we do; we're looking for keen, enthusiastic people who share our values: Open, Excellent, Respectful, Responsible. Tyne 2050 is our ambitious long-term maritime strategy, in which we launched our National Maritime Innovation Hub. As part of Tyne 2050, we aim to drive sustainable growth, regional collaboration, and generational jobs in the North East and beyond. At the Port, we combine tradition with innovation, transforming challenges into opportunities and connections into partnerships. We’re passionate about helping our customers succeed, whilst ensuring our business is sustainable, enabling us to hand on the port in a better condition to future generations. Join us on this journey, where growth is not just a goal but our shared commitment. Their values lie at the heart of The Southampton Way. We challenge ourselves and one another to truly live The Southampton Way and continually turn our potential into excellence to reach our goals.

https://www.portoftyne.co.uk/ (opens in new tab)

Company benefits

- 25 days holiday plus bank holidays & birthday - Contribution pension - Life assurance plan - Counselling services - Physio services - Volunteer days - Free annual flu jabs - Profit Share Scheme; % of profits is shared equally to employees

After this apprenticeship

Completion of this programme will lead to eligibility to develop onto further training programmes such as the Security First Line Manager Level 3 programme

Ask a question

The contact for this apprenticeship is:

MERCURY TRAINING SERVICES LTD

people@portoftyne.co.uk

The reference code for this apprenticeship is VAC1000238320.

Apply now

Closes in 17 days (Friday 7 February)

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Company’s application instructions

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