Business Administration Apprenticeship
EMPLOYABILITY SOLUTIONS LIMITED
Liverpool (L8 7BA)
Closes in 31 days (Friday 30 May 2025)
Posted on 29 April 2025
Contents
Summary
The main purpose of the role will be to support the Chief Operating Officer in ensuring all HR administrative functions are performed timely and efficient and be willing to undertake further learning, development and/or an apprenticeship relating to HR. You will be instrumental in consistently implementing company values and behaviours.
- Wage
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£19,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
Employment Contract: Monday to Friday, 52 weeks.
Hours: 30-35 Hours per week.
35 hours a week
- Start date
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Thursday 12 June 2025
- Duration
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1 year 3 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
- Support recruitment processes, ensuring timely, professional, and courteous communication both internally and externally, to enhance employee retention and experience.
- Ensure adherence to Safer Recruitment Procedures, conducting pre-employment checks, onboarding, and induction processes.
Maintain the Single Central Record for compliance. - Provide first response support on day-to-day HR queries from employees and signpost staff to the relevant managers, escalating complex issues as needed.
- Assist in formal meetings as a note taker, including disciplinaries and grievances.
- Manage the HR mailbox, responding to queries promptly.
Where you’ll work
Saunders House
Commerce Way
Liverpool
L8 7BA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
ACCESS FURTHER EDUCATION LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
- Oversee the administration and implementation of staff benefits, rewards and recognitions and employee assistance programmes.
- Collate sickness and return-to-work documentation, supporting the HR Administrator to prepare monthly payroll data.
Requirements
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Logical
- Team working
- Creative
- Initiative
- Patience
About this company
Our Mission: To transform young lives and build resilient communities through high-quality alternative education. Our Vision: An empowered generation of employable young people making a positive contribution to society.
After this apprenticeship
After completing a Business Administrator apprenticeship, you’ll gain the essential skills and experience to confidently support business operations and progress into roles such as office manager, team leader, or executive assistant.
Ask a question
The contact for this apprenticeship is:
ACCESS FURTHER EDUCATION LIMITED
The reference code for this apprenticeship is VAC1000317676.
Apply now
Closes in 31 days (Friday 30 May 2025)
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After signing in, you’ll apply for this apprenticeship on the company's website.