Digital and Tech Solutions Consultant Degree Apprenticeship

Summary

In this role you will support and grow (in either our Professional Services or Digital Services functions) our commitment to being a leading Workspace value added integrator, upskilling in digital and tech solutions across IT consultancy, data analytics, software, and infrastructure.

Wage

Competitive

Competitive wage offered

Check minimum wage rates (opens in new tab)

The apprenticeship includes a pay progression plan, ensuring apprentices remain on competitive pay throughout their development journey. This is discretionary based on apprenticeship completion and achievement on role objectives.

Training course

Digital and technology solutions professional (level 6)

Hours

Monday to Friday. Ricoh offers a flexible and hybrid working policy, although it is recommended hours should be completed between 8am and 6pm.

37 hours 30 minutes a week

Start date

Monday 15 September 2025

Duration

3 years

Positions available

4

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

To support multiple functions, including sales specialists, presales, technical support, and transition management, to deliver project tasks in line with project timescales. Ensuring that all actions and tasks meet the customers’ requirements
Collaborate with internal and external teams, including sales specialists, presales, technical support, and transition management, to deliver solutions to Ricoh customers, to support Ricoh to be a workspace value-added integrator
As a subject matter expert on Ricoh customers, undertake internal projects on a variety of subjects, both technical and data-driven, that provide insight into the changing requirements of current and future customers. Providing insight into how Ricoh can deliver innovative solutions to answer real business problems in the marketplace
To learn and work with different technologies, to create solutions for our customers that meet their current and future needs, to solve problems and provide accurate, complex, scalable applications that help our business and clients gain new insights and support Ricoh to be a workspace value-added integrator
To utilise data, alongside emerging technologies, to grow our customer offering, develop technology and systems, improve processes and underpin governance
To collaborate with teams across the business to elevate all of our digital factory offerings by providing reliable, scalable platforms for data solutions.

Where you’ll work

900 Pavilion Drive
Northampton
NN4 7RG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

CORNDEL LIMITED

Your training course

Digital and technology solutions professional (level 6)

Equal to degree

Course contents

Analyse a business problem to identify the role of digital and technology solutions.
Identify risks, determine mitigation strategies and opportunities for improvement in a digital and technology solutions project.
Analyse a business problem in order to specify an appropriate digital and technology solution.
Initiate, design, code, test and debug a software component for a digital and technology solution.
Apply relevant standard processes, methods, techniques and tools. For example, ISO Standards, Waterfall, Agile in a digital and technology solution project.
Manage digital and technology solutions projects. For example, identifying and resolving deviations from specification, applying appropriate Project Management methodologies.
Work effectively within teams, leading on appropriate digital technology solution activities.
Apply relevant organisational theories. For example, change management principles, marketing approaches, strategic practice, and IT service management to a digital and technology solutions project.
Apply relevant security and resilience techniques to a digital and technology solution. For example, risk assessments, mitigation strategies.
Initiate, design, implement and debug a data product for a digital and technology solution.
Determine and use appropriate data analysis techniques. For example, Text, Statistical, Diagnostic or Predictive Analysis to assess a digital and technology solutions.
Plan, design and manage simple computer networks with an overall focus on the services and capabilities that network infrastructure solutions enable in an organisational context.
Report effectively to colleagues and stakeholders using the appropriate language and style, to meet the needs of the audience concerned.
Research, investigate, and evaluate innovative technologies or approaches in the development of a digital and technology solution.
Apply relevant legal, ethical, social and professional standards to a digital and technology solution.
Identify and define software engineering problems that are non-routine and incompletely specified.
Provide recommendations as to the most appropriate software engineering solution.
Use appropriate analysis methods, approaches and techniques in software engineering projects to deliver an outcome that meets requirements.
Implement software engineering projects using appropriate software engineering methods, approaches and techniques.
Respond to changing priorities and problems arising within software engineering projects by making revised recommendations, and adapting plans as necessary, to fit the scenario being investigated.
Determine, refine, adapt and use appropriate software engineering methods, approaches and techniques to evaluate software engineering project outcomes.
Evaluate learning points arising from software engineering work undertaken on a project including use of methods, analysis undertaken, selection of approach and the outcome achieved, in order to identify both lessons learnt and recommendations for improvements to future projects.
Extend and update software development knowledge with evidence from professional and academic sources by undertaking appropriate research to inform best practice and lead improvements in the organisation.
Analyse client needs and determine how to advise them strategically through improved business processes, new ideas, or technology solutions.
Effectively communicate value add to the client through a variety of media. For example, presentations, written reports, Storytelling in a professional setting through performing socio-technical process improvements in a range of environments.
Make evidence based recommendations taking into account risks, costs, and benefits.
Participate in walk-throughs for Information Technologies, to identify, document and evaluate key risks within a client’s organisation.
Perform stakeholder analysis to identify, determine and deepen understanding of system requirements and develop client relationships.
Effect change within an organisation through evaluation of a new system, process or initiative.
Ensure legal and ethical requirements are accommodated in the development of digital and technology solutions.
Evaluate the success of new systems, processes, or initiatives.
Use requirements elicitation, analysis and documentation to produce an acceptable solution for business problems or further opportunities.
Conduct Process Analysis, Definition, Mapping and Modelling within a business situation without supervision.
Produce Use Cases which are of value to all stakeholders of a system.
Use tools and benchmarking to support modelling and requirements gathering and recommend approaches to team members as required.
Produce a business case to scope a proposed project including business benefits and recommendations.
Use products of analysis in the design and development of a system.
Evaluate the impacts of model selection and how they inter-relate with each other when generating business analytics.
Recommend and use appropriate software tools to implement Business Analysis tasks and outcomes.
Discover, identify and analyse security threats, attack techniques and vulnerabilities and recommend mitigation and security controls.
Undertake security risk assessments for complex systems without direct supervision and propose a remediation strategy relevant to the context of the organisation.
Recommend improvements to the cyber security approaches of an organisation based on research into future potential cyber threats and considering threat trends.
Manage cyber security risk.
Use appropriate cyber security technology, tools and techniques in relation to the risks identified.
Lead cyber security awareness campaigns and evaluate their effectiveness.
Analyse cyber security requirements against other design requirements for systems or products, identify conflicting requirements and recommend appropriate solutions with clear explanation of costs and benefits.
Lead the design and build of systems in accordance with a security case to address organisational challenges.
Define Data Requirements and perform Data Collection, Data Processing and Data Cleansing.
Apply different types of Data Analysis, as appropriate, to drive improvements for specific business problems.
Find, present, communicate and disseminate data analysis outputs effectively and with high impact through creative storytelling, tailoring the message for the audience. Visualise data to tell compelling and actionable narratives by using the best medium for each audience, such as charts, graphs and dashboards.
Identify barriers to effective analysis encountered both by analysts and their stakeholders within data analysis projects.
Apply a range of techniques for analysing quantitative data such as data mining, time series forecasting, algorithms, statistics and modelling techniques to identify and predict trends and patterns in data.
Apply exploratory or confirmatory approaches to analysing data. Validate and and test stability of the results.
Extract data from a range of sources. For example, databases, web services, open data.
Analyse in detail large data sets, using a range of industry standard tools and data analysis methods.
Identify and collate stakeholder needs in relation to computer network requirements, plans and designs.
Plan, design, document, and develop the relevant elements of a computer network within an organisation or between organisations, taking into account customer requirements (performance, scale), constraints (budget, equipment availability), and define policies for their use.
Monitor performance and ensure networks are configured correctly and perform as expected by designers or architects. Undertake capacity management and audit of IP addressing and hosted devices.
Investigate, troubleshoot and resolve data network faults in local and wide area environments, using information from multiple sources, Physically or Remotely by console connection. Recommend and implement short term fixes to restore service and, or, quality of experience and recommend longer term changes to prevent recurrence or reduce impact of future occurrences.
Implement computer networks from a design including testing and validation. This includes populating variables in configurations, for example, IP addresses and subsequent application of configuration to equipment such as routers, switches, firewalls.
Secure network systems by establishing and enforcing policies, and defining and monitoring access. Support and administer firewall environments in line with IT security policy.
Research and evaluate emerging network technologies and assess relevance to current network requirements. Provide an objective opinion on how new features and technologies may be incorporated as required by the organisation.
Investigate security concerns or attacks. For example, Distributed Denial of Service (DDOS), port scanning, assessing key metrics and indicators, evidencing the chosen steps to mitigate.
Analyse a business problem to identify the role of digital and technology solutions.
Identify risks, determine mitigation strategies and opportunities for improvement in a digital and technology solutions project.
Analyse a business problem in order to specify an appropriate digital and technology solution.
Initiate, design, code, test and debug a software component for a digital and technology solution.
Apply relevant standard processes, methods, techniques and tools. For example, ISO Standards, Waterfall, Agile in a digital and technology solution project.
Manage digital and technology solutions projects. For example, identifying and resolving deviations from specification, applying appropriate Project Management methodologies.
Work effectively within teams, leading on appropriate digital technology solution activities.
Apply relevant organisational theories. For example, change management principles, marketing approaches, strategic practice, and IT service management to a digital and technology solutions project.
Apply relevant security and resilience techniques to a digital and technology solution. For example, risk assessments, mitigation strategies.
Initiate, design, implement and debug a data product for a digital and technology solution.
Determine and use appropriate data analysis techniques. For example, Text, Statistical, Diagnostic or Predictive Analysis to assess a digital and technology solutions.
Plan, design and manage simple computer networks with an overall focus on the services and capabilities that network infrastructure solutions enable in an organisational context.
Report effectively to colleagues and stakeholders using the appropriate language and style, to meet the needs of the audience concerned.
Research, investigate, and evaluate innovative technologies or approaches in the development of a digital and technology solution.
Apply relevant legal, ethical, social and professional standards to a digital and technology solution.

Your training plan

The apprentice will complete their training digitally via Microsoft Teams, although there will be opportunities to meet and work collaboratively at Landmark events. Modules are completed monthly, with regular ePortfolio submissions.

More training information

Additional Ricoh-specific qualifications will be shared according to role requirments including, but not limited to M365 and Docuware.

Requirements

Desirable qualifications

GCSE in:

English (grade 4 or above)
Mathematics (grade 4 or above)

A Level in:

Computer Science, IT, Mathematics or Sciences (grade C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Problem solving skills
Analytical skills
Logical
Team working
Initiative

About this company

Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.

http://www.ricoh.co.uk (opens in new tab)

Company benefits

Competitive holiday entitlement, including additional holiday purchase scheme. Two days special leave per annum for volunteering. Tech Scheme. Wellbeing Schemes to support your physical, emotional and financial health, including our EAP.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Digital Consultant
Technology Consultant
Data Scientist

Ask a question

The contact for this apprenticeship is:

RICOH UK LIMITED

Rebecca Rodger

rebecca.rodger@ricoh.co.uk

The reference code for this apprenticeship is VAC1000317426.

Apply now

Closes in 26 days (Monday 26 May 2025)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Using the above link, please filter by NORTHAMPTON and select Degree Apprentice role. Those shortlisted from application will be invited to an Assessment Centre in Northampton. Those shortlisted from the Assessment Centre will be invited to an Interview with the Hiring Manager which will be held on Teams.

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