Business Administrator Apprenticeship

Summary

We are looking for a individual to learn on the job and gain numerous skills within a wide variety of areas within the business. The ideal candidate will have a positive outlook, enjoy being organised and take pride in their work.

Wage

£14,526.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Full Time Position Monday- Friday Shifts to be confirmed

37 hours a week

Start date

Monday 1 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Sales support & processing
Client support
General administration
Customer service
Booking/scheduling hire equipment
Billing customers
Start to end customer provision updating the customer at every step
Taking phone calls
Sending and receiving emails
Stock check
Any additional duties as required by management

Where you’ll work

SUITE 205 UNIT 2
NORTHLIGHT HOUSE
PENDLE ROAD
BRIERFIELD
BB9 5FL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

NELSON AND COLNE COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

English (grade 5/C or Equivalent/above)
Maths (grade 5/C or Equivalent/above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Administrative skills
Team working

About this company

At Veida we believe in providing our clients with the highest quality service, exceptional levels of customer care and dedication to the project in hand.

https://www.veida.co.uk/ (opens in new tab)

Company benefits

Company pension Employee mentoring programme Free on-site parking Free Tea/coffee & sugar

After this apprenticeship

There may be the opportunity to progress on to a higher level qualification or secure a full time employment

Ask a question

The contact for this apprenticeship is:

NELSON AND COLNE COLLEGE

Lauren Thomas

lauren.thomas@nelsongroup.ac.uk

01282440319

The reference code for this apprenticeship is VAC1000317238.

Apply now

Closes on Monday 4 August 2025

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