Administration Apprentice (Trainee Operations Manager)
HCD Cleaning Limited
CHESTERFIELD (S45 9GA)
Closes in 30 days (Monday 26 May 2025 at 11:59pm)
Posted on 25 April 2025
Contents
Summary
HCD Cleaning Ltd is offering an excellent opportunity for someone eager to develop their career in management. Starting as an Administration Assistant on the Level 3 Business Administrator apprenticeship, this role offers a clear, structured pathway to becoming an operations manager.
- Wage
-
£16,380 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday- Friday 9am- 5pm (flexibility to work paid overtime on the rare occasion that the needs of the business require)
35 hours a week
- Start date
-
Tuesday 27 May 2025
- Duration
-
1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
Your initial duties will include but not limited to:
- General administration
- Supporting with organising teams
- Participate in business strategising
- Visiting potential customers
- Creating quotes
- Customer service
- Support on site visits and audits
Where you’ll work
BESTWOOD HALL
BESTWOOD DRIVE
CLAY CROSS
CHESTERFIELD
S45 9GA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
CHESTERFIELD COLLEGE
Your training course
Business administrator (level 3)
Equal to A level
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
- An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
- You will be expected to work towards the Business Administration Level 3, with support from your employer and the Chesterfield College Group
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Logical
- Team working
- Initiative
- Non judgemental
Other requirements
The ability to drive is desirable to undertake site visits overtime
About this company
In the beginning the focus was on being the best we can be. It didn’t take too long to realise that to achieve that goal every detail has to be considered, acknowledged and addressed. The world is changing fast, constantly reviewing our systems and processes and staying customer centred keeps us in front. Being proactive in our approach to front line activities as well as back office necessities maintains fantastic relationships with our customers and team members a like. Our Company Values As a customer, you can expect our full commitment to your service. You are at the heart of everything we do! Staff attending to your requirements will work quickly and efficiently without sacrificing attention to the smaller details that make a real difference! You will receive open and clear communication from us, no matter if it’s from operatives, supervisors, or management. Your trust in our honesty and transparency is important to us. We only employ great people. We enjoy each other’s company and have fun at work.
After this apprenticeship
- The planned progression is to complete Level 2, 3 and 5 Management qualifications in line with career progression to Operations Manager
Ask a question
The contact for this apprenticeship is:
CHESTERFIELD COLLEGE
Hannah Donald
donaldh@chesterfield.ac.uk
079970031397
The reference code for this apprenticeship is VAC1000317233.
Apply now
Closes in 30 days (Monday 26 May 2025 at 11:59pm)
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