Food and Beverage Service Apprentice

Summary

The Black Horse Inn is looking for a friendly, outgoing individual to join us as our new Front of House Apprentice. You’ll serve food and drinks while delivering a top-notch experience to every guest. If you enjoy meeting people and making them feel welcome, a career in hospitality could be perfect for you.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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£7.55 per hour starting wage, to be reviewed as you learn and progress.

Training course

Hospitality team member (level 2)

Hours

Hours of work can vary slightly, and will be flexible between the opening times of: Wednesday to Saturday: 10.00 - 15.00 and 17.00 - 23.00 Sunday: 10.00 - 16.30 Monday: Closed Tuesday: Closed

40 hours a week

Start date

Monday 19 May 2025

Duration

1 year 1 month

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

At The Black Horse Inn, we take great pride in offering the best possible experience for our guests. We’re a family-run pub serving high-quality, locally sourced produce, with every dish prepared from scratch.

You’ll receive full support and mentoring as you develop a broad range of skills in food and beverage service. Candidates aged 18 and over will also have the opportunity to learn bar skills, including how to care for ales and clean beer lines.

Key responsibilities include:

Serving food and beverages to a high standard, while maintaining professionalism.
Taking orders and providing attentive table service.
For those aged 18 and over, learning to work behind the bar.
Preparing for service, including setting up and refilling condiments.
Learning our menu, including daily specials.
Delivering exceptional customer service and promoting menu items to enhance the guest experience.
Communicating effectively with customers, adapting to their needs and ensuring excellent service.
Maintaining cleanliness and hygiene of work areas, utensils, and equipment.
Polishing cutlery and ensuring presentation standards are met.
Complying with food safety and allergen legislation during food and beverage preparation and service.
Handling customer payments securely and accurately.
Working collaboratively as part of a team, supporting colleagues and fostering a positive work environment.
Monitoring stock levels and assisting with restocking and stock rotation.
Addressing customer queries or concerns, escalating any issues when necessary.
Participating in training sessions to develop skills and broaden your knowledge of food and beverage service.
Contributing to team meetings by offering suggestions to improve service and efficiency.
Adhering to professional standards of behaviour, appearance, and punctuality.
Carrying out any other associated duties as required.

Where you’ll work

MAIN ROAD
DONINGTON ON BAIN
LOUTH
LN11 9TJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

TEC PARTNERSHIP

Your training course

Hospitality team member (level 2)

Equal to GCSE

Your training plan

All training for this apprenticeship will take place in your workplace. A dedicated Vocational Trainer will visit approximately once every four weeks to create a personalised learning and development plan, setting out a schedule of training activities and objectives.

You will complete a combination of on-the-job and off-the-job training, including workshops, face-to-face sessions, and the development of a portfolio of practical evidence. You’ll receive ongoing support from your colleagues, along with continuous mentoring and training to help you develop a wide range of food and beverage service skills.

Your progress will be reviewed every 8 to 12 weeks with your Manager and Trainer.

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Analytical skills
Logical
Team working
Creative
Initiative
Patience
Professional
Smartly presented
Keen to learn
Talkative and outgoing
Awareness of food safety

Other requirements

The Black Horse Inn is located in the rural village of Donington on Bain – Main Road, Donington on Bain, Louth, Lincolnshire, LN11 9TJ. Please check the location and ensure you would be able to reliably travel to and from work on a daily basis.

About this company

The Black Horse Inn is a charming 18th-century country pub with rooms, nestled in the picturesque village of Donington on Bain in the heart of the Lincolnshire Wolds (a designated Area of Outstanding Natural Beauty). A family run pub, owned and managed by Adam and Victoria Garnade since 2015, the inn is known for its warm, welcoming atmosphere and strong ties to the local community. - - Adam, a classically trained chef with experience across the UK and Europe, leads the kitchen with a passion for using fresh, seasonal and locally sourced ingredients. The menu changes regularly and includes daily specials, offering a fantastic opportunity to learn a wide range of techniques and styles. The pub is also known for its excellent real ales and wines, with produce from nine local microbreweries regularly featured. - - With eight comfortable en-suite rooms, the inn is popular with visitors exploring the area, attending local events, or visiting attractions such as Cadwell Park and Market Rasen Racecourse. The Black Horse prides itself on exceptional food, great service, and a supportive team environment.

http://blackhorse-donington.co.uk/ (opens in new tab)

After this apprenticeship

This apprenticeship programme provides a fantastic opportunity for apprentices to build a strong foundation of food and beverage service skills. The apprenticeship will lead to a permanent job role, and possible internal progression for the right candidates.

Ask a question

The contact for this apprenticeship is:

TEC PARTNERSHIP

Helena Gollings

myapprenticeship@grimsby.ac.uk

01472 311222

The reference code for this apprenticeship is VAC1000317050.

Apply now

Closes in 11 days (Sunday 11 May 2025 at 11:59pm)

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