Apprentice Licensing Officer

Summary

Apprenticeships are an exciting way to develop your career. At Southampton City Council we’re keen to invest in people, apprentices are a valuable part of our workforce and the future of the council. We are looking for a confident and conscientious individual to undertake the role of Apprentice Licensing Officer.

Wage

£24,027 a year

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At SCC we are committed to paying Foundation Living Wage as a minimum. Your salary as an apprentice will be £24,027 (pro rata) annually and may increase in line with any national rise in Foundation Living Wage.

Training course

Regulatory compliance officer (level 4)

Hours

Monday to Friday, shifts to be confirmed.

37 hours a week

Start date

Monday 7 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

To undertake the specified apprenticeship to achieve a nationally
recognised qualification
To report for duty on time at work and to agreed sessions with your training provider as detailed by the employer and training provider
To complete daily/weekly attendance records including off-the-job trackers
To gather evidence as instructed by the training provider in order to compile a portfolio for End Point Assessment
To attend meetings and/or training as set out by the training provider at the start of the apprenticeship
Following training, assist with carrying out licensing functions including hackney carriage and private hire vehicle inspections and meter tests and licensed premises applications and related matters

Where you’ll work

Civic Centre
Southampton
Hampshire
SO14 7LY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

BABINGTON BUSINESS COLLEGE LIMITED

Your training course

Regulatory compliance officer (level 4)

Equal to higher national certificate (HNC)

Course contents

Plan and deliver compliance support services in line with business expectation
Carry out activities in line with their organisations regulatory outcomes - ensuring business prosperity and consumer/environmental protection
Work within the organisations policies and procedures and the law
Assess regulatory risks and use risk assessment to guide their activities and target resources
Gather, analyse, use and share data to inform risk assessment
Engage constructively with business and tailor their approach to businesses that they interact with
Take account of the provisions of statutory Codes in order to engage effectively with businesses
Plan their compliance support activities so as to deliver their responsibilities efficiently
Work as part of a team building and maintaining good working relationships with both business and regulator stakeholders
Make appropriate intervention choices to have the greatest impact on supporting compliance
Take a proportionate approach to intervention choice
Work effectively with other organisations
Prepare appropriately for checks on compliance
Conduct interventions in a proportionate manner
Be responsive to the circumstances encountered
Make informed assessments of compliance and risk
Follow-up on checks on compliance in an appropriate manner
Promote the importance of compliance, and their organisations role in supporting compliance
Provide information and guidance that is needed by businesses and/or those they regulate
Provide the tailored advice that is needed by businesses where appropriate
Communicate effectively with businesses that have failed to comply
Work with partner organisations to support proportionate, risk based responses to non- compliance
Conduct thorough investigations of non-compliance and allegations of non-compliance
Take actions to deal with non- compliance using a wide range of interventions including advice and guidance, formal letters and notices. Where necessary impose sanctions
Provide appropriate support for those adversely affected by non-compliance
Having sound judgement. This includes making decisions about the relevance, quality and accuracy of the information available and using and sharing it appropriately
Monitor and report on their activities and performance
Evaluate their activities in relation to their regulatory objectives and their organisations strategic priorities
Use IT systems to manage, share and store information in accordance with data protection requirements where appropriate
Use digital technologies to communicate with and support partner organisations and regulated entities
Use digital competencies to support the regulation of online markets

Your training plan

Studying towards the Level 4 Regulatory Compliance Officer
Internal induction programme when starting employment with us
Training schedule has yet to be agreed. Details will be made available at a later date

Requirements

Essential qualifications

GCSE or equivalent in:

English and Maths (grade 4 and above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Analytical skills
Team working
Initiative

About this company

Being part of the Southampton City Council team requires people who are willing to take personal responsibility for delivering excellence, to work with others to achieve the best possible outcomes, to embrace change and new opportunities, to make the most of the resources available to us and to think and act in the best interests of our customers. Southampton City Council are responsible for providing a number of services to the residents of Southampton including waste, housing, benefits, libraries, community support, marriages etc. and our aim is to give our customers the best service possible.

https://www.southampton.gov.uk/jobs/ (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Upon completion you will be a qualified Regulatory Compliance Officer.

Although we can’t guarantee you a permanent job at the end of your apprenticeship, we will support you to apply for suitable roles within the council, and help make sure you are ready for a wider job search.

Ask a question

The contact for this apprenticeship is:

Southampton City Council

Phil Bates

phil.bates@southampton.gov.uk

The reference code for this apprenticeship is VAC1000317006.

Apply now

Closes in 16 days (Sunday 11 May 2025)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

You will be required to complete an online application form and if shortlisted attend a panel interview.

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