Global Operations Apprentice 2025 - Chester

Bank of America

Chester (CH4 9FE)

Closes in 26 days (Friday 23 May 2025)

Posted on 25 April 2025

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Summary

Our apprentice programme starts in September 2025. We are currently looking for motivated and control focused Apprentices to join our Global Operations team in Chester in a full-time role whilst studying the Level 4 Investment Operations Specialist apprenticeship standard.

Wage

Competitive

Competitive wage offered

Check minimum wage rates (opens in new tab)

Training course
Investment operations specialist (level 4)
Hours
Monday - Friday 9.00am - 5.00pm

37 hours 30 minutes a week

Start date

Monday 8 September 2025

Duration

1 year 8 months

Positions available

6

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

This is a fantastic opportunity to join a world-renowned company, learn first-hand from industry-experts and build the foundations of your new career right here in the North-West. At Bank of America, you can expect:

  • To join an exceptional and supportive team, working alongside colleagues from around the globe.
  • Extensive career mobility opportunities and dedicated resources to support your on-going development and future career planning.
  • High-performance to be rewarded.
  • Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

 

The Team

Global Operations is the engine room for multiple lines of business, including Global Markets and Global Banking.

The operational services that we provide make a significant difference to our clients; from smooth onboarding and account opening through to trade confirmation and settlement. Timely and accurate trade reporting, alongside our escalation and risk management is essential in meeting Bank of America’s regulatory obligations.

The operational knowledge and query resolution that we provide to Trading, Sales, Finance, Risk and Legal teams give rise to interesting interactions with internal stakeholders every day and the ideas we provide to our Technology team through our operational excellence initiatives help drive innovative strategies and solutions to minimise risk and increase efficiency.

As an apprentice, your key tasks and responsibilities may include but are not limited to:

  • Gain front to back understanding of the businesses being supported and building relationships with key internal partners including Technology, Finance, Risk, Front Office and other Operational teams
  • Build and manage relationships with clients and external service providers
  • Understand the front to back processes within the team and the associated risks and controls
  • Contribute to the daily processing of the trade lifecycle across a wide range of financial products
  • Contribute to the production and analysis of performance metrics
  • Engage in the continuous improvement of the end to end operating environment

Essential competencies:

  • A clear motivation for the Operations division and a thirst for knowledge and understanding of the business
  • Problem solving and analytical skills
  • Capacity to learn quickly
  • Demonstrates integrity and ethics by earning other’s trust and respect through consistent honesty and professionalism in all interaction

Where you’ll work

Amadeo Financial Centre
Herons Way
Chester Business Park
Chester
CH4 9FE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

BPP UNIVERSITY LIMITED

Your training course

Investment operations specialist (level 4)

Equal to higher national certificate (HNC)

Course contents
  • Maintains a consistently high standard of service internally, towards clients and with intermediaries. Adheres to well defined timeframes, systems and processes. Consistently attentive to accuracy, detail and timeliness; meets required risk, regulatory and governance requirements. Performs tasks which may be complex, specialised, or non-routine, such as bespoke (OTC) derivative settlement and margin calculations, monitoring and processing these complex transactions through to completion; Preparing management, investment performance or review reports for internal and external clients.
  • Adopts high quality written and verbal communication skills as appropriate for communicating with internal and external clients. . Builds positive relationships with clients and colleagues using sound interpersonal and influencing skills. Able to coach/train less experienced colleagues. Able to communicate and negotiate complex situations and issues that may arise.
  • Consistently supports colleagues and the wider business, collaborating to achieve results. Aware of their role within team, how their team fits within the business and how the team’s decisions impacts on others. Takes a leadership role in the team when appropriate. Operates well under time pressure.
  • Takes ownership for delivery in their area of responsibility, both for the core role and for developing and implementing changes. Able to exercise autonomy and judgement within fairly broad parameters. Finds effective ways to resolve issues. Escalates decisions and issues when necessary. Capable of resolving complex issues that may involve other business areas.
  • Proactively plans and records their own development; seeks constructive feedback and incorporates within development plan; keeps up to date with changes in all areas of the role; shows commitment to the job and the industry.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade 5)
  • Maths (grade 5)

A Level in:

  • Any (grade BBB)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience

About this company

Here at Bank of America, we’re developing innovations in emerging fields like virtual reality, artificial intelligence and machine learning. Through our cutting-edge projects and prototypes, we help all kinds of businesses to access finance more safely, rapidly and globally than ever. And, we support our people while they make the world of technology better, too.

After this apprenticeship

Upon successful completion, we offer a range of career options.

Ask a question

The contact for this apprenticeship is:

BPP UNIVERSITY LIMITED

The reference code for this apprenticeship is VAC1000317004.

Apply now

Closes in 26 days (Friday 23 May 2025)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

All applications must be submitted online via our Campus Careers Website.