Junior Estate Agent Apprentice
Neon Estates
ILFORD (IG6 2DU)
Closes in 17 days (Friday 16 May 2025 at 11:59pm)
Posted on 24 April 2025
Contents
Summary
Neon Estates in Ilford have an amazing opportunity for an enthusiastic individual to join their team as a Junior Estate Agent. This role requires a confident individual who can converse easily with people and is ambitious to succeed.
- Wage
-
£14,918.80 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Junior estate agent (level 2)
- Hours
-
Monday - Friday, 9.00am - 5.00pm, 1 hour break.
37 hours 30 minutes a week
- Start date
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Monday 19 May 2025
- Duration
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1 year 1 month
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work:
- Booking property viewings and evaluations.
- Learn how to conduct property valuations and understand client needs.
- Shadow experienced estate agents during property viewings.
- Proactively engage in door-to-door canvassing.
- Provide exceptional customer service to clients in person and over the phone.
- Assist in listing properties by gathering key details and photos for marketing.
- Support the sales team with administrative tasks and client enquiries.
- Dealing with telephone enquiries and email leads.
- Registering enquiries and arranging appointments.
- Closing deals.
- Follow-up enquiries.
- Proof-Reading.
- Coordinating move-ins.
- Creative work on Social Media.
Where you’ll work
116 HIGH STREET
BARKINGSIDE
ILFORD
IG6 2DU
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
CROWN VOCATIONAL TRAINING LIMITED
Your training course
Junior estate agent (level 2)
Equal to GCSE
Course contents
- To demonstrate an understanding of the competitive market-place and commerciality of Estate Agency, Innovation, recognising opportunities and referrals.
- To be able to organise and plan work in a flexible manner to ensure tasks are prioritised and completed within agreed timescales. Show effective decision making in order to ensure work and tasks are completed in line with instruction and on time, including the principles of productivity, diary management, prioritising, targets/objectives and to understand task setting.
- To be able to work effectively with internal colleagues and external partners to achieve individual, team and business targets, identify solutions to problems, appreciate the importance of team working, and understand job roles and where they fit within the team. To use appropriate communication and interpersonal skills such as active listening, engagement and managing ambition.
- Know how to manage the relationship with the customer. Know the importance of written, verbal and non-verbal communication (including body language), email, letter, telephone and personal etiquette.
- Appropriate use of social media sites, ie. Facebook, Twitter, LinkedIn, and smartphone applications.
- Effective use of IT equipment and software, including specific sales and lettings packages, phone systems, use of mobile phones, measuring devices, dictation machines, damp meters, touch typing, cameras, PCs/laptops/tablets, multifunction copiers, cloud data systems (and data compliance), safety devices.
- To be able to demonstrate presentation skills, viewing and selling properties, cross selling, lettings and referrals. Standard methods of concluding sales; understanding needs.
- To have an understanding of active listening, active questioning, empathy, handling difficult people and situations, objection handling, public relations and research. To be inquisitive, respectful, polite and know how to take control of a negotiation conversation.
- Be able to apply a range of administrative skills in order to support the range of estate agency activities and related services. An understanding of the importance and use of digital and hardcopy records, including appropriate software packages. Diary management, filing, making and receiving telephone calls.
- Demonstrate both spoken and written ‘business English’ and the difference between internal and external communications etiquette (email, letter, telephone) and numeracy (use of percentages).
Your training plan
Upon completion of the apprenticeship, you will achieve Level 2 Junior Estate Agent. You will be able to register as an Associate with ARLA, at your own cost.
Delivery is 100% remote via Teams and a series of live workshops. This will facilitate your "off the job" learning, along with an online learning platform which you will use for assignments and feedback within your working time.
Requirements
Desirable qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Customer care skills
- Presentation skills
- Administrative skills
- Team working
- Initiative
- Full UK Driving Licence
- Confidence
Other requirements
Must hold a full UK driving licence and have your own transport to conduct viewings
About this company
We are an independent, privately owned letting agents and has already established itself as one of the most progressive and forward thinking agency in London. We offer various services from the simple introduction of tenants to entire property management, and we work extremely hard to ensure we provide the best possible service whatever option you choose. We provide clients with comprehensive bespoke services and industry-leading independent advice. Our property investment advisors focused on the delivery of exciting property investment opportunities to private individuals, corporate and institutional investors. We know success isn't just about figures, it's about the satisfaction of knowing that we are also providing a first class service to our customers. Our unique combination of friendly and highly professional staff, market leading IT systems, award winning marketing and, of course, the website – means our customers – including landlords and tenants – can be assured that they are receiving some of the leading property services.
After this apprenticeship
A permanent position with further training may be available, but dependent on the performance and progression through the apprenticeship. Therefore, not always guaranteed.
Ask a question
The contact for this apprenticeship is:
CROWN VOCATIONAL TRAINING LIMITED
Katie
kbarton@crownvt.co.uk
01702411924
The reference code for this apprenticeship is VAC1000316838.
Apply now
Closes in 17 days (Friday 16 May 2025 at 11:59pm)
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