Business Administrator Apprentice

Summary

We are looking to appoint a highly motivated Apprentice for a new opportunity providing secretarial & administrative support to a Director within our Family Department.

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course

Business administrator (level 3)

Hours

Monday - Friday Start 09:00AM - Finish: 5:00PM each day. 1 hour for lunch each day.

35 hours a week

Start date

Monday 16 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

As an apprentice, you will work with experienced team members, get hands-on experience, and gain new skills.

Duties will include:

Prepare correspondence and documents through audio-typing and word processing
Administer filing which will include daily filing and the opening, closing, storage and retrieval of client files in accordance with the detailed procedures contained in the office manual
Prepare mail and emails with enclosures for dispatch
Arrange for all copying to be done, in person if the Office Assistant is not available to undertake the task
Make appointments, arrange meetings and to maintain an up to date diary as directed
Prepare the conference room for meetings as necessary and for the tidying and clearance of the room at the end of the meeting
Provide refreshments when asked to do so
Provide support to other secretaries and / or fee earners as required
Attend to clients both in person and on the telephone and to provide such support in a professional and friendly manner in keeping with the company’s standards for client care
Undertake any specific training when required to do so and overall to have a responsibility towards self-development
Ensure the confidentiality of all the company’s and clients documentation and information
To carry out such further tasks and overtime work as may be reasonably required from time to time at such offices of the company as may be required from time to time
To be aware of and bound by the specific company policies on e-commerce (internet and email policies), social media and data protection

Where you’ll work

17 VALLEY BRIDGE PARADE
SCARBOROUGH
YO11 2JX

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

CRAVEN COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

An apprenticeship includes regular training with a college or other training organisation. At least 6 of your weekly working hours will be spent training or studying/completing assignments etc.

More training information

This apprenticeship programme is provided by Craven College
Your training programme is Business Administrator Level 3. This is a vocational equal to A level programmes

The Training provided is blended via:

Monthly online theory and underpinning knowledge classes
Monthly face-to-face meetings between Apprentice and Learning
Development Advisor to link knowledge learning to practical ongoing work/duties development for the apprentice

Requirements

Essential qualifications

GCSE in:

English (grade 4 / C or above)
Maths (grade 4 / C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Analytical skills
Logical
Team working
Initiative
Numeracy skills

About this company

Thorpe & Co is a local and friendly solicitors firm with offices in Scarborough, Filey and Whitby serving the communities on the North Yorkshire coast. We offer a client focused approach whatever your legal issue. You can be assured of a great service from our team. We have been accredited with the Lexcel Practice Management award following an independent audit by the Law Society. This standard is only awarded to solicitors who can demonstrate the highest management and customer care standards. Dedicated to providing the best service to you, our team are also members of the following specialist law panels: Conveyancing Quality Scheme Children Panel

https://www.thorpeandco.com/index.php/about-us/about/ (opens in new tab)

After this apprenticeship

We hope the successful candidate may be offered full-time employment following successful completion of the apprenticeship, subject to a permanent position being available to offer.

Ask a question

The contact for this apprenticeship is:

CRAVEN COLLEGE

Phil Armitt

parmitt@craven-college.ac.uk

01723588072

The reference code for this apprenticeship is VAC1000316696.

Apply now

Closes in 28 days (Friday 23 May 2025 at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents