Business Admin Apprentice

Summary

We are actively seeking an Apprentice Business Administrator. This is a newly created role within the company as we expand our business offering. Euro Energy Group is a market leading company at the forefront of the domestic retrofit market, and we specialise in providing energy efficient home improvements

Wage

£14,526.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday - Friday, 9.00am - 5.00pm with an hour for lunch.

37 hours a week

Start date

Thursday 5 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

To conduct general office duties as required, including photocopying, scanning, updating information, filing & archiving, shredding
Answering the phone, responding to inquiries and directing calls
Provide administrative support in all areas of the business
Learn and utilise business management software and systems including assisting in the uploading of documents, records and reports
Communicate with team members and management to support business goals
Participate in any training programs, workshops and on the job learning
Follow all relevant policies and procedures
Any other ad hoc duties that will be required of you

Where you’ll work

Suite 16 St. James Square
The Globe Centre
Accrington
BB5 0RE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

NELSON AND COLNE COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Standard
As an apprentice you will spend 4 days in the workplace and one day at the college (either Nelson or Accrington college)

Requirements

Essential qualifications

GCSE in:

English (grade GCSE 4/C or Equivalent)
Maths (grade GCSE 4/C or Equivalent)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Customer care skills
Number skills
Team working

About this company

Euro Energy Group is a market leading company at the forefront of the domestic retrofit market, and we specialise in providing energy efficient home improvements. We have grown significantly and have ambitious plans for the future.

https://euroenergygroup.co.uk/ (opens in new tab)

After this apprenticeship

There may be the opportunity to progress onto a higher level apprenticeship or secure full time employment at the company

Ask a question

The contact for this apprenticeship is:

NELSON AND COLNE COLLEGE

Lauren Thomas

lauren.thomas@nelsongroup.ac.uk

The reference code for this apprenticeship is VAC1000316650.

Apply now

Closes on Friday 30 May 2025

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