Freight Apprentice

Summary

Kickstart your career in the Logistics industry with an exciting apprenticeship at Quality Freight Services! Perfect for those with previous sales experience, this supportive employer offers real earning potential and clear career progression. Apply ASAP- interviews will be held as soon as suitable candidates apply!

Wage

£18,000 a year

Check minimum wage rates (opens in new tab)

Training course

International freight forwarding specialist (level 3)

Hours

5 days per week, Monday to Friday 8.30am - 5.15pm / 45 mins for lunch.

40 hours a week

Start date

Monday 2 June 2025

Duration

1 year 6 months

Positions available

3

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Using your sales skills to gain new customers, you will nurture & develop them to build your own portfolio of trading accounts. Being their 1 point of contact, you will act as a 1 stop shop servicing all aspects of their freight needs and building long term relationships with both customers and suppliers.
Although dealing with mainly road based movements – (UK and European imports and exports) you will also provide solutions for customs, air freight and sea freight shipments - offering a global solution to your expanding client base.
You will be responsible for gaining enquiries from your client base, contacting our partners for pricing, quoting and managing the shipment from start to finish in line with your customers requirements.
You will book and manage your own shipments, request the relevant customs paper work and keep your clients updated along the way.
You will be tasked with resolving issues quickly and effectively as and when they arise whilst being a good communicator and providing the highest level of customer care.
This is a fast paced, target focused environment and we are looking for talented sales professionals to develop into Freight Account Managers and join our vibrant, lively and dynamic team.

Where you’ll work

Unit C, Centenary Works
150 Little London Road
Sheffield
S8 0UJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SKILLS OFFICE NETWORK LTD

Your training course

International freight forwarding specialist (level 3)

Equal to A level

Course contents

Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
Identify and source data from customers, systems or colleagues.
Identify and resolve problems in line with responsibilities.
Create and maintain productive working relationships with internal and external customers.
Adapt communication based on the situation and the audience.
Identify problems outside of limits of responsibility and escalate within company policy.
Communicate in writing, preparing communications on technical matters.
Communicate with others verbally, including internal and external customers.
Air. Use and adapt terminology appropriate to the air freight industry.
Air. Select and use documentation appropriate to the air freight industry.
Ocean. Use and adapt terminology appropriate to the ocean freight industry.
Ocean. Select and use documentation appropriate to the ocean freight industry.
Road. Use and adapt terminology appropriate to the road freight industry.
Road. Select and use documentation appropriate to the road freight industry.
Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
Identify and source data from customers, systems or colleagues.
Identify and resolve problems in line with responsibilities.
Create and maintain productive working relationships with internal and external customers.
Adapt communication based on the situation and the audience.
Identify problems outside of limits of responsibility and escalate within company policy.
Communicate in writing, preparing communications on technical matters.
Communicate with others verbally, including internal and external customers.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

English (grade C (4) or above)
Mathematics (grade C (4) or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Logical
Team working
Creative
Initiative
Patience
1 year sales experience

Other requirements

For this role you will require 1 year sales experience, must have their own vehicle, 1 years full drivers license required (if you are learning to drive and close to passing your test your application maybe considered)

About this company

Quality Freight Services Ltd is 30 years old this year. The company is an International Freight Forwarder with multiple offices across the UK, dealing with road, sea and air freight shipments along with our own internal customs dept

https://www.qualityfreight.co.uk/ (opens in new tab)

Company benefits

Annual Leave: 20 days plus 2 days at christmas, plus bank holidays. After 2 years this increases to 22 days plus 2 days at Christmas plus bank holidays, going up 1 day per year thereafter to 30 days plus 2 days at christmas plus bank holidays

After this apprenticeship

Clear career path and progression from Apprentice to Trainee Freight Account Manager to fully fledged Freight Account Manager. This will involve incremental salary increases and eligibility to enter onto company bonus scheme in due course. Company car may also be available once they become a fully fledged Freight Account Manager.

Ask a question

The contact for this apprenticeship is: