Level 3 Pensions Administrator Apprenticeship

Summary

The successful candidates will be supported through an apprenticeship gaining a Pensions Administration Level 3 and PMI (Pensions Management Institute) qualification. There will be four days on the job learning and one day per week off the job training, with learning leading towards the achievement of the apprenticeship.

Wage

Competitive

Competitive wage offered

Check minimum wage rates (opens in new tab)

Training course

Pensions administrator (level 3)

Hours

Monday to Friday 9am to 5pm

35 hours a week

Start date

Monday 2 June 2025

Duration

2 years

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Speaking with our higher education institutions, members and third parties as routine queries arise
Automated and manual processes and calculations
Working closely with other team members, checking work as required
Having involvement in team projects and improving the way we work
Managing own workload aligned to team targets and SLAs
Escalating any non-routine or complex queries to a Senior or Manager as they arise

Where you’ll work

ROYAL LIVER BUILDING
LIVERPOOL
L3 1PY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

MBKB LTD

Your training course

Pensions administrator (level 3)

Equal to A level

Course contents

Deliver expected customer service establishing customer needs, in line with the service standards and the regulatory framework.
Deliver pensions administrative tasks that meet required the quality standards as set out by the organisation.
Tailor the use of interpersonal skills and communication channels to meet the needs of stakeholders.
Work in a team and collaborate to support colleagues to achieve results such as meeting or exceeding service standards and organisational goals.
Plan, manage and prioritise own workload effectively.
Identify pension problems, identify the appropriate course of action and suggest or support solutions.
Use digital systems to carry out pensions administrative tasks and generate key metrics such as performance information.
Use digital systems and applications safely and securely, in accordance with data security policies.
Calculate member benefits accurately and apply the terms of the relevant pension scheme or plan.
Maintain robust and accurate schedules, records and systems of pension administrative activities.
Deliver expected customer service establishing customer needs, in line with the service standards and the regulatory framework.
Deliver pensions administrative tasks that meet required the quality standards as set out by the organisation.
Tailor the use of interpersonal skills and communication channels to meet the needs of stakeholders.
Work in a team and collaborate to support colleagues to achieve results such as meeting or exceeding service standards and organisational goals.
Plan, manage and prioritise own workload effectively.
Identify pension problems, identify the appropriate course of action and suggest or support solutions.
Use digital systems to carry out pensions administrative tasks and generate key metrics such as performance information.
Use digital systems and applications safely and securely, in accordance with data security policies.
Calculate member benefits accurately and apply the terms of the relevant pension scheme or plan.
Maintain robust and accurate schedules, records and systems of pension administrative activities.

Your training plan

There will be four days on the job learning and one day per week off the job training, with learning leading towards the achievement of the apprenticeship

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Team working
Patience

About this company

Universities Superannuation Scheme (USS) was established in 1974 as the principal pension scheme for universities and higher education institutions in the UK. We work with around 330 employers to help build a secure financial future for more than 554,000 members and their families. We are one of the largest pension schemes in the UK, with total assets of around £77.9bn (at 31 March 2024). To find out more, please visit https://www.uss.co.uk USSL is proud to be an equal opportunity employer. We strive to ensure our recruitment process is as flexible and inclusive as possible so we can attract diverse candidates and recruit the best talent. We want all candidates to perform at their best during the recruitment process, so if you need any reasonable adjustments or if there is anything we can do to help support you through your recruitment journey please let us know by contacting resourcing@uss.co.uk.

https://uss.appellia.com/positions/Level-3-Pensions-Administrator-Apprenticeship/?id=143090 (opens in new tab)

Company benefits

Access to a high quality pension scheme Contributions towards your personal development to help you maintain your physical and mental wellbeing Access to a range of health and wellbeing services i.e., private healthcare, discounted gym membership

After this apprenticeship

This apprenticeship programme will help to build a career within Pensions administration

Ask a question

The contact for this apprenticeship is:

UNIVERSITIES SUPERANNUATION SCHEME LTD (STAFF)

Charlie Reeves

Charlie.Reeves@uss.co.uk

The reference code for this apprenticeship is VAC1000316569.

Apply now

Closes in 21 days (Friday 16 May 2025)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Cookies on Find an apprenticeship

Contents