Business Administration Apprentice in the HR Team.

Summary

Are you a team player, looking for an exciting opportunity to start work in a busy Administration role? Do you want to build a career and in turn be supported by LA International to reach your potential, then this Business Administration Apprenticeship might be ideal for you.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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LA International are invested in developing it's staff and will complete regular reviews with the Apprentices. If you are progressing well they will look at regular pay reviews which means your wage may go up from the Apprenticeship wage.

Training course

Business administrator (level 3)

Hours

Monday to Friday, 09:00 - 17:30 with 1-hour for lunch

37 hours 30 minutes a week

Start date

Sunday 1 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Working in the HR team, you will be responsible for contributing towards the effective running of the HR day to day function, by providing first class administrative support to the team and the wider company in a fast-paced environment.

You will have strong written and verbal communication skills and interact competently at all levels within the organisation
You will have excellent organisational skills and a high level of accuracy
You will demonstrate that you are a proactive team player, both within the department and across the organisation

Main responsibilities will include:

Providing administrative support to the HR team
Updating and maintaining the HR records
Forwarding queries received into the HR Inbox to relevant team members
Ensuring that all electronic/paper files are fully maintained and completed in a timely manner
Maintaining confidentiality of information relating to the Company and its employees, whilst ensuring compliance with GDPR
Assisting with the on-boarding and preparation for new starters
Candidate management - Processing internal applications and keeping the system up to date, uploading job vacancies on to job boards, etc.
Diary management
Employee Management - preparation and management of various employee related forms, i.e. staff promotions, probationary reviews and personal development reviews
Ad hoc Duties - various data input tasks, ex-employee reference letters, general administration tasks

Where you’ll work

International House
Festival Way
Stoke-on-Trent
Staffordshire
ST1 5UB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SKILLCERT LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will be studying towards achieving your Level 3 Business Administrator Apprenticeship which consists of:

Business Administration Level 3 Diploma
Business Skills, Knowledge and Behaviours
Functional Skills English and maths at Level 2 (if not already achieved)
EPA (End point assessment)
Training location to be confirmed

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 4-9)
Maths (grade 4-9)

Desirable qualifications

GCSE or equivalent in:

IT (grade 4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Logical
Team working
Initiative
Non judgemental

Other requirements

This is a office role and you will be expected to work in the office each day.

About this company

Today, LA International is the largest privately owned Digital Technology Resourcing and Project Solutions provider in the UK, winning many industry awards including Best IT Recruitment firm, Best Public Sector firm and are proud double winners of the Queen’s Awards for Enterprise in International Trade for outstanding international growth and innovation.

https://www.lainternational.com/ (opens in new tab)

After this apprenticeship

For the right candidate there will be opportunity to gain full-time employment after full completion of the Apprenticeship
They may also be offered progression in the role and also the opportunity to work towards a HR qualification after the completion of the Apprenticeship

Ask a question

The contact for this apprenticeship is:

SKILLCERT LIMITED

Adam Black

adam.black@skillcert.co.uk

The reference code for this apprenticeship is VAC1000316534.

Apply now

Closes in 26 days (Thursday 22 May 2025 at 11:59pm)

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