Apprentice Trading Standards Professional

Summary

Apprenticeships are an exciting way to develop your career. At Southampton City Council we’re keen to invest in people, apprentices are a valuable part of our workforce and the future of the council. We are looking for a confident and conscientious individual to undertake the role of Apprentice Trading Standards Professional.

Wage

£24,027 a year

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At SCC we are committed to paying Foundation Living Wage as a minimum. Your salary as an apprentice will be £24,027 (pro rata) annually and may increase in line with any national rise in Foundation Living Wage.

Training course

Trading standards professional (level 6)

Hours

Monday to Friday Shifts to be confirmed

37 hours a week

Start date

Monday 9 June 2025

Duration

3 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

To undertake the specified apprenticeship to achieve a nationally
recognised qualification as a trading standards practitioner
To report for duty on time at work and college as detailed by the employer and training provider
To complete daily/weekly attendance records
To gather evidence as instructed by the training provider in order to compile a portfolio for end point assessment
To attend meetings and/or training as set out by the training provider at the start of the apprenticeship

Where you’ll work

Civic Centre
Southampton
Hampshire
SO14 7LY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

CSA (SERVICES) LTD

Your training course

Trading standards professional (level 6)

Equal to degree

Course contents

Lead and manage investigations and interventions.
Apply investigative techniques and evidence gathering to produce reports with recommendations.
Analyse, interpret, challenge, and evaluate data and intelligence.
Interpret and apply relevant Acts, Regulations, Codes of Practice and Guidance in the consumer protection environment.
Influence, negotiate and challenge stakeholders in the delivery and decision-making process.
Use research, analytical and problem-solving techniques to resolve and prevent consumer protection issues.
Conduct and/or respond to formal interviews in line with legal controls and best practice collaborating with legal representatives.
Gather evidence for use for potential legal proceedings and acting as a witness when required.
Make legal and tactical decisions to improve the outcomes in consumer protection investigations.
Promote the improvement of compliance standards in consumer protection.
Promote social inclusion in the workplace with businesses, stakeholders, and consumers.
Promote environmental sustainability and support change to improve the environment.
Lead and manage operational projects to achieve time dependent outcomes.
Communicate complex information, best practice, and guidance in consumer protection, adapting delivery for different audiences.
Collaborate with stakeholders to achieve agreed collective outcomes.
Identify and apply industry developments to achieve continual service improvement.
Lead the development and monitoring of financial strategies and setting of organisational budgets based on Key Performance Indicators (KPIs) or similar, and challenge financial assumptions underpinning strategies.
Build constructive working relationships across teams.
Identify the training and development requirements of the team and stakeholders.
Set strategic direction through the implementation of plans.
Lead and respond to risks using risk management techniques.
Provide support, specialist advice, and guidance for businesses, consumers, and stakeholders.
Act as an advocate for projects and transformation of services across organisational boundaries such as those impacted by sustainability and the UK Net Carbon Zero.
Lead and manage investigations and interventions.
Apply investigative techniques and evidence gathering to produce reports with recommendations.
Analyse, interpret, challenge, and evaluate data and intelligence.
Interpret and apply relevant Acts, Regulations, Codes of Practice and Guidance in the consumer protection environment.
Influence, negotiate and challenge stakeholders in the delivery and decision-making process.
Use research, analytical and problem-solving techniques to resolve and prevent consumer protection issues.
Conduct and/or respond to formal interviews in line with legal controls and best practice collaborating with legal representatives.
Gather evidence for use for potential legal proceedings and acting as a witness when required.
Make legal and tactical decisions to improve the outcomes in consumer protection investigations.
Promote the improvement of compliance standards in consumer protection.
Promote social inclusion in the workplace with businesses, stakeholders, and consumers.
Promote environmental sustainability and support change to improve the environment.
Lead and manage operational projects to achieve time dependent outcomes.
Communicate complex information, best practice, and guidance in consumer protection, adapting delivery for different audiences.
Collaborate with stakeholders to achieve agreed collective outcomes.
Identify and apply industry developments to achieve continual service improvement.
Lead the development and monitoring of financial strategies and setting of organisational budgets based on Key Performance Indicators (KPIs) or similar, and challenge financial assumptions underpinning strategies.
Build constructive working relationships across teams.
Identify the training and development requirements of the team and stakeholders.
Set strategic direction through the implementation of plans.
Lead and respond to risks using risk management techniques.
Provide support, specialist advice, and guidance for businesses, consumers, and stakeholders.
Act as an advocate for projects and transformation of services across organisational boundaries such as those impacted by sustainability and the UK Net Carbon Zero.

Your training plan

Studying towards the Level 6 Trading Standards Professional
Internal induction programme when starting employment with us
Training schedule has yet to be agreed. Details will be made available at a later date

Requirements

Essential qualifications

GCSE or equivalent in:

English and Maths (grade 4 and above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Analytical skills
Team working
Initiative

About this company

Being part of the Southampton City Council team requires people who are willing to take personal responsibility for delivering excellence, to work with others to achieve the best possible outcomes, to embrace change and new opportunities, to make the most of the resources available to us and to think and act in the best interests of our customers. Southampton City Council are responsible for providing a number of services to the residents of Southampton including waste, housing, benefits, libraries, community support, marriages etc. and our aim is to give our customers the best service possible.

https://www.southampton.gov.uk/jobs/ (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Upon completion you will be a qualified Trading Standards Professional
Although we can’t guarantee you a permanent job at the end of your apprenticeship, we will support you to apply for suitable roles within the council, and help make sure you are ready for a wider job search

Ask a question

The contact for this apprenticeship is:

Southampton City Council

Gavin Derrick

Gavin.Derrick@southampton.gov.uk

The reference code for this apprenticeship is VAC1000316509.

Apply now

Closes in 11 days (Tuesday 6 May 2025)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

You will be required to complete an online application form and if shortlisted attend a panel interview.

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