Apprentice Business Support Administrator (36181)

Summary

A fantastic opportunity to gain knowledge and experience in the insurance industry working along-side our claims team and supporting the wider business.

Wage

£18,000 a year

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Training course

Business administrator (level 3)

Hours

Monday - Friday, 9.00am - 5.00pm.

35 hours a week

Start date

Monday 1 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

A normal day would include:

Registration of new claims
Administration/management of email inbox
Redaction of documentation
Processing of supplier bank details
Arrangement and coordination of travel
Inbound and outbound post processing
Supporting corporate events
Reception duties

How you will be supported:

Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role

What will happen next;

New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team

You will then have the opportunity to find out:

More about this vacancy and any others you are suitable for
Any training you need to complete
What are the next steps?

How you could get there:

If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take

Where you’ll work

7TH FLOOR
3 HARDMAN STREET
SPINNINGFIELDS
MANCHESTER
M3 3HF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

THE GROWTH COMPANY LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Full apprenticeship training provided, delivery location and method to be confirmed, working towards an Advanced Level Apprenticeship gaining a Level 3 business administrator qualification

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade A*-C/9-4)
Maths (grade A*-C/9-4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Number skills
Team working
Initiative
Time management skills
Flexible
Committed
Determined
Inquisitive
Confident
Reliable

About this company

Protector are one of the fastest growing insurers in the UK. We are a Norwegian based company who expanded into the UK in 2015 and have grown rapidly since then. With such rapid growth comes great opportunity for the right people. In return , you get the opportunity to work for a company whose DNA is different. Our culture, DNA & Values make us unique. They are at the center of everything we do and guide us in everyday decisions. At Protector, the path to decisions is shorter, the tasks are broader, relationships are closer and there are opportunities development is endless. We drive a motivating, forward-looking and rewarding work environment with knowledge sharing across age and experience boundaries. At Protector, we believe in equal opportunities and are committed to work actively to reflect the diversity in our society. The most important resource we have is our employees with different backgrounds and perspectives. Protector offers Property, Liability and Fleet insurance products for large and medium-sized companies and for the Public Sector in Norway, Sweden, Denmark, Finland and the UK. Today, we have over 420 employees and offices in Oslo, Stockholm, Copenhagen, Helsinki, Manchester and London. Protector began providing insurance on 1 January 2004. Since then, the company has demonstrated rapid growth and development, and is today among the medium-sized enterprises on the Oslo Stock Exchange. Our goal is to continue the strong growth. We are the challenger in the insurance market, and we endeavour to maintain this role through our cost management and selective distribution strategy. From the launch of Protector in Norway in 2004, we have subsequently expanded and opened offices in Sweden in 2011, in Denmark in 2012, and in Finland and the United Kingdom in 2015. We deliver non-Marine insurance products to the Commercial and Public Sectors in all our territories. The Protector’s business model is the same for all the countries we operate in, although we only sell Change of Ownership insurance in Norway. Much of our future growth will come from markets outside Norway.

After this apprenticeship

Possible progression within the company and progression onto the next level apprenticeship

Ask a question

The contact for this apprenticeship is:

THE GROWTH COMPANY LIMITED

The reference code for this apprenticeship is VAC1000316417.

Apply now

Closes on Friday 6 June 2025

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