Pharmacy Assistant Apprentice

Summary

At Little London Pharmacy Limited, we’re more than just a pharmacy – we’re a vital part of our community. Our friendly, independent team is known for going the extra mile for every customer, and now we’re looking for a Dispenser who shares our passion for providing outstanding care and service.

Wage

£11,778 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Pharmacy services assistant (level 2)

Hours

Monday - Friday shifts TBC - your one day per week at Walsall College will also be included in your working week.

30 hours a week

Start date

Friday 25 July 2025

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Your Role as a Dispenser – What You’ll Be Doing:

As a key member of our team, you will support the smooth running of our dispensary and provide top-quality care to every patient who walks through our doors. Your role will involve a mix of regular dispensing duties and valuable learning opportunities as you grow within the role.

Core Dispensing Duties:

Accurately label, dispense, and check prescriptions under the supervision of the pharmacist
Manage repeat prescription requests and process them efficiently
Provide a warm, helpful, and professional service to all customers
Ensure patient confidentiality and data protection at all times
Maintain accurate records and follow all company and NHS procedures

Ordering and Stock Responsibilities (Training Provided):

Learn and support the ordering process for medication and pharmacy stock
Check deliveries, match invoices, and ensure stock is rotated and stored correctly
Help monitor stock levels and expiry dates to ensure availability and safety
Assist in minimising waste and ensuring a tidy, organised dispensary

MDS (Monitored Dosage Systems) / Blister Packs:

Learn how to prepare and pop MDS trays (Dosette boxes) accurately and safely
Liaise with care homes and patients to ensure timely and correct medication supplies
Help manage MDS records and schedules to ensure smooth, uninterrupted service

Additional Tasks:

Support the pharmacist in completing daily and weekly audits
Help maintain dispensary cleanliness and ensure compliance with GPhC standards
Assist in providing basic healthcare advice or signposting when appropriate
Get involved in pharmacy services (e.g., flu jabs, BP checks) where needed
Participate in staff meetings and ongoing training to support professional development

Where you’ll work

Little London
Walsall
WS1 3EP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

WALSALL COLLEGE

Your training course

Pharmacy services assistant (level 2)

Equal to GCSE

Course contents

receive and log prescriptions
assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
work according to legislative requirements, and organisational policies
order, receive, maintain and issue pharmaceutical stock
provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
act in accordance with systems and organisational governance
recognise and act within the pharmacy regulatory, legal and ethical standards
support the team in the development of others
maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
demonstrate person centred care and support within a pharmacy setting
make pharmacy patients and patient safety your first concern
use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
maintain the interests of patients and the health of the public
promote and advocate equality, diversity and inclusion
promote healthy lifestyles to customers
work safely within the parameters of your role using Standard Operating Procedures
apply policies which relate to health and safety at work
act appropriately in situations to prevent harm to yourself and others

Your training plan

You will work towards gaining your Pharmacy Level 2 Services Assistant Apprenticeship Standard, your training will involve:

One day per week face-to-face session at Walsall College, Wisemore Campus
The remainder of your working week will be spent working at the pharmacy

Requirements

Essential qualifications

GCSE in:

Biology (grade 4)
Chemistry (grade 4)
English (grade 4)
maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Organisation skills
Customer care skills
Team working
Initiative
Non judgemental
Patience
Reliable
Positive Attitude

Other requirements

This role will require you to have a DBS

About this company

Little London Pharmacy is a well-established, independent community pharmacy based in the heart of Little London Surgery. We’ve been proudly serving our local residents for years, building lasting relationships based on trust, compassion, and excellent care. As a small, friendly team, we pride ourselves on offering a personalised service where every patient is treated like family. We go beyond simply dispensing prescriptions — we listen, we advise, and we support our community's health and wellbeing every single day. Our pharmacy blends traditional values with a modern approach. From NHS services and MDS trays to health checks and private consultations, we’re passionate about delivering healthcare that’s accessible, efficient, and centred around the patient. At Little London Pharmacy, you’ll find a welcoming and supportive environment where staff are valued, encouraged to grow, and given the opportunity to make a genuine impact. Whether you’re just starting out in pharmacy or looking to develop your career, we’re a team that nurtures talent and celebrates hard work.

After this apprenticeship

Upon successful completion of your Level 2 apprenticeship, there may be an opportunity to progress onto your Level 3 Pharmacy Technician or into a full-time role.

Ask a question

The contact for this apprenticeship is:

WALSALL COLLEGE

Kerry Hall

khall@walsallcollege.ac.uk

The reference code for this apprenticeship is VAC1000316260.

Apply now

Closes on Friday 18 July 2025

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